"Do not and I repeat do NOT book a VIP lounge here on a special night. I booked one for NYE and paid $1k for it. I arrive and ask the bouncer if this is the VIP entrance, to which he immediately says “yes, you need to go wait in line over there” and points to the general admission entrance. I explained to him that I have a VIP booth and he then tells me that I need to go wait in line since it is after 10pm. I ask, “So I don’t have a booth?” He then asks if I paid for the table. I said “yes, I paid $1k for it.” He steps in and talks to some people and then tells us we can go inside after he checks our IDs. What unprofessional behavior. If someone pays a lot of money at your establishment, there should be some sort of list to avoid any confusion for VIPs. Then some woman comes out of no where wearing regular club attire (no clear sign that she is an employee of C&C) and pats me down with NO warning other than “come here”. I understand needing to pat people down but could I at least get a warning or see some sort of sign that you work here before you start grabbing me? The entire staff was rude. Minus our waitress, who was sweet. However, she informed us that you only get 2 bottles of champagne with the table. Online it was advertised that you get two bottles of champagne and 2 bottles of premium alcohol with the purchase of a booth. Lies. Very unorganized and unprofessional experience overall. I’ll never spend money here again."
