Tom Yum Soup Tom Yum Soup

Tom Yum Soup: A spicy and sour Thai soup with shrimp, lemongrass, kaffir lime leaves, and chili, creating a fragrant and flavorful dish.

Imperial Koi Asian Bistro Sushi

Imperial Koi Asian Bistro Sushi

1941 New Garden Rd Suite 200NC 27410, Greensboro, United States

Thai • Asian • Sushi • Chinese


"This was a horrible experience starting the moment we walked in the door. 5:30 reservation for 8 and the spaced out hostess told us the wait would be “a while” with no explanation or time estimate. After waiting for 15 minutes we asked the manager why we could not be seated while there was an empty table with 9 chairs. Told us there was a bigger party coming that table was held for. If we have also have a reservation and are already here why would we not be seated? After another 20 minutes with that EMPTY table still there my grandma finally spoke up that she no longer wanted to stand and again asked why we must wait for a table while holding a table for a party that wasn’t there. After being seated we waited for over an hour for our cooked food while the sushi sat getting warm at the sushi bar. Appetizer that we were told would take 15 minutes came out with the food. I ordered the sea bass and it had absolutely no flavor. I am not one to send back food but refuse to pay $28 for a meal that tastes like nothing. Told the server that I didn’t want to order anything else as the rest of my party was eating and I wasn’t going to wait another hour just to eat alone. This entire time the manager never came to speak to us, never offered an explanation or apology. I understand that things happen and restaurants are unexpectedly short of staff. As a manager you should be explaining these issues to customers so they can know what to expect. If the hostess had explained to us how short of staff they were we would’ve went somewhere else to eat. Maybe this was a one off as other reviews are great but for a special occasion I would go elsewhere. We were celebrating Mother’s Day, a birthday and two engagements with most of our party coming from out of town. It was an embarrassment and after the disregard from management I will never come back. Only positive was from our waitress who was attentive and apologized for everything. She should not have to do managements job."

Frenasia

Frenasia

16335 Crossbay Blvd, 11414, Jamaica, United States

Sushi • Asian • Seafood • Japanese


"I went here after a long time the quality of food is bad. I had 2 kids with me they were hungry I ordered a Kani salad and avocado rolls . And 2 other entres. It took sometime to come . The kani salad was a bed of mixed greens with a bunch of crunch on top with barely any kani. No dressing came with it just a bare dry salad, we had to ask twice for soy sauce the other entres was noodles it took forever I asked for the order to be cancelled and asked the server to charge me for whatever was on my table , 20 mins later after the sever came back 2 x , plus another server came 2 x until the manger came demanding a reason why I wanted the order cancelled , my 2 yr old is cranky , I told her madam I asked for the Order to be cancelled 20 mins ago … now going on more than 20 mins … I asked again can I have my bill she prevented me from moving and here comes the severs running coming bringing my food I said calmly I don’t want it I asked for to be cancelled … the manager Vivian was rude when I asked for my bill she roughly gave me a bill for the food I asked to be cancelled now I walked with my 2 yr old in my hands she started abusing I told her again I am not paying for food I asked to be canceled and for food that I did not eat she started screaming as if I didn’t want to pay my bill embarrassing me in the place , I repeated myself again , she started again berating me , now saying she’s going to call the cops I told he 2x go ahead and call them, the other server gave me a bill now for what I actually had on my table, my sister gave her cash and the manager now had us waiting, now my 2 yr old started crying , we kept asking for our change and the mgr kept on ignoring our request and still continued berating me saying what type of parent I am is this is what I am teaching my kid , I told her yes to stand up and not be bullied by people , she kept coming to my face and yelling at me berating me , her servers and hostess told her the customer wants their change it took her overall another 20 mins to give us our change .. I had a cup od soda in my hand and I roughly placed it on top of the cashier area it fell and splattered the mgr with my 2 yr old in my hand thrower back the cup at me , and still continue to berate me. Lack of customer service , poor quality of food hence the reason I cancelled my other dishes . They threaten ppl , and berate customers . What a shame. Mgr’s name is Vivian clearly they delayed me so the food would come do they can charge me, I was waiting for her to call the cops!"