"Not only was the service terrible the staff was unethical. This was the worst Buffalo Wild Wings I?ve ever visited. I can see why this chain is in decline. First, I ordered via the QR code. After ~1hour our server said boneless wings were no long available, and asked if we wanted traditional instead. Despite it already being an hour, we agreed because at that point we were emotionally invested in getting our wings. After yet another hour, we still didn?t get our wings (and side sauces) so we asked the server to cancel them and to give us our receipt. At this point, first the server brought back the receipt with the undelivered wings still on it. After asking twice, the wings were removed from our paper receipt, but after checking our mobile order tab, we noticed she?d just moved the items onto the mobile order and our card would still be charged for food we never got. So on top of terrible service, they behaved entirely unethically and tried to charge us for food we never got. Oh and by the way they never ?make it right? like they seem to pretend they do in their google customer replies. Avoid this location if you even want the semblance of a meal or half-decent service."
