"The whole staff here is excellent. Especially Tamera in the evening. She is so wonderful. The location is great. And the people who work here really care about this hotel.The one thing I have to say is Karen is the worst human.I think I’ve ever met.I think she should get a different job for someone who takes her job, so seriously they are absolutely horrible at accommodating someone who is disabled.She is rude, she might be racist and all along just not a decent human being.If you took her out of the mix, this would be a five star rating.And to visitors. Beware of Karen she is awful.."