"I can only speak for delivery, the service may be better in person. This is the second time Left Coats has messed up my order. They have added things I specifically noted (Through their process mind you) that I did not want certain things in the order specifically things I have a sensitivity to. They not only made the wrong item (I ordered the montecito which does not contain apples or onions as you can see from the picture this has both, it also the incorrect sauce, the only thing that is correct in the order is the steak), they also added the item that I could not have (Yams). It wouldn’t be a big deal if this was the first time or if they weren’t so blasé about it. I did call to notify the staff that when preparing food items if you are incorrectly making the order, it becomes a food safety thing when it comes to allergies. The person who answered just offered a refund which was not why I called and barely acknowledged the food safety issue with allergens. Again if this was the first time, I wouldn’t be as upset but this is the second time and it’s unfortunate as I enjoy their meals but if you can’t be aware of what you’re making due to whatever reason, it is concerning. I just hope they are more careful with orders for others in the future."
