"We had to call the police on the delivery man; it should go without saying that if I could give 0 stars, I would. I ordered using GrubHub. Not only was the food delivered over 30 minutes late, but our driver was clearly intoxicated and aggressive. For the sake of word count, here's the abbreviated version: the driver was so intoxicated that he couldn't find my house and was walking around the block, shouting vulgarities. During the transaction, he was disoriented and full of excuses; he even reached out and touched me, which made me incredibly uncomfortable. After the delivery, he didn't leave and, for some unknown reason, banged on the door while shouting more vulgarities. He then went to the back door of my house and banged on that door. He did this for at least 10 minutes. During this all, I called the police. After calling GrubHub and the Bollywood Grill several times over the course of several days, I still don't have a full refund. To top it all off, the food (chicken tikka masala, garlic naan) was sub-par at best. This was a traumatic incident, and I will never order from Bollywood Grill again. The drunk delivery man said something about how he was delivering this food for someone else, so it is clear that GrubHub and Bollywood Grill make little effort to ensure that a trustworthy person is delivering their food for them. In short: the food is lame and the customer service is horrendous. Not worth it!"
