"That was my first time at McDonalds. (I usually pass by 1 Varnum Ave in Lowell, but after three terrible visits there and dealing with the extremely rude and incompetent staff I no longer go there. But, back to my review of Rogers Street McDonald's location . . . This morning, instead of going to Varnum Ave McDonald's, I passed and went to this Rogers Street location. I was pleasantly surprised by the hello, good morning, and thank you for getting from the outside ordering station, the drive-up payment window and the drive-up pick-up window! Everyone was very friendly and helpful. Everything I demanded in my order, including salt and pepper packages, butter packages and essutensilis, was properly packed with my order. The NIE happened at Varnum Ave. Due to this expertise and especially their friendly attitude of the employees I interacted with, they have won a new customer who will go there a few times a week. Thank you and congratulations to the manager who runs this site."