Green Valley
Grill On The Green

Grill On The Green

5800 South Camino Del Sol, Green Valley, United States

Grill • Steak • American • North American


"4/17/2022 To start out I want you to know that we went to Thanksgiving dinner at your restaurant and was very pleased with the food and the service. We sat in the banquet room that had lots of customers. Because we had such a good experience with ourThanksgiving dinner we decided to have our Easter dinner there today. We arrived around 1:15, reservations were for 1:30. Wechecked in and went to the bar for a drink. We were taken to our dinner table at 1:20. We had already gotten a drink at the barbefore being seated at our table. At 1:58 we still had not been waited on by anyone. Didn?t even get water. Tracked down, Lynnthe manager, to inform her that we had not been waited on. She got a waiter and as she walked away she made a very rudecomment. I checked with the couple with us if I had heard right and they said yes. We put in our order and went back to talking.We wanted another drink so the guys had to go to the bar to get our second drink. At 2:30 we still had not gotten our meal.Sharon had had enough and walked out. Food finally came while she was walking out. I decided Sharon wasn?t coming back so I lefttoo. The couple that was with us stayed and ate their food. THE FOLLOWING COMMENTS WERE FROM THE COUPLE WE WERE WITH. The realfrustration for me was that manager she thought we were complaining because the kitchen was backed up. She wouldn?t evenlisten to the fact that we were sat at the table and totally ignored not even water service! I?ve eaten in restaurants allover this country, and know that kitchens can be slow, but I?ve never been totally ignored and then cut off by the manager whenI tried to express why I was complaining. She doesn?t have the temperament for that position and if Mike likes her attitude,he shouldn?t be in the restaurant business. Just my opinion."