Pulheim
Saloniki

Saloniki

Venloer Str 71, 50259 Pulheim, North Rhine-Westphalia, Germany

Tea • Greek • Seafood • European


"WORST RESTAURANT EXPERIENCE I WAS SERVED UNCOOKED CHICKEN AND PORK!!!! When the food arrived, I pointed out to the waitress that the chickens and pigs were not cooked on my mixed grill (they were still pink in the middle!!!!! and very worrying, they didn't know why this was a problem... not sure how you can be a waitress in a restaurant without knowing that chickens and pigs cannot be served "medium" like beef!? Their immediate answer was of course that they were not cooked, it is a mixed grill. The whole meat on the mixed grill comes automatically medium. What???? She then continued if you wanted the meat to be cooked by you if you ordered... (again, what???????? Of course, I was infuriated and discussed. Then she went and got the manager/owner of the restaurant. The owner came from behind the bar and literally went screaming in my face when I outlined my objections. I tried to stay calm and pointed out that if I had eaten the food, as it was for me, I would most likely have taken to the hospital. Still screaming, she replied that 's true what you could have, and what? ... What a terrible example of restaurant management!! When I complained about the food, I insisted that a different meal was made available to me, as my fiancée had her dinner before her. That was done with the greatest restraint. At the end of the extremely disappointing meal we asked about the bill and I was shocked that despite the problems with the mixed grill they still tried to load us for it!! I have submitted another complaint that said there was no possibility to pay for the disgusting mixed grill (the spare meal was by 10 € cheaper! which they originally do not recognize. The owner's answer to this was, but we cooked it so that you have to pay. What a DISGRACE! Of course I still refused to pay. After all, they disagreed to reduce the bill, so I would only pay for my substitute court. Nevertheless, they still tried to weave the sum manually to only reduce €2! I was angry at this phase and insisted that they reduce the bill by the full €10 price difference. Unsatisfied to pay at all, they finally reduced the bill and we went after the payment. We will never go again and my only advice to anyone considering that a visit to this facility is not GO!"