"very unpleasant experience. my card was charged twice and no one informed me. After I mentioned joe something, the manager said he rudely: “the 16-year-old girl didn’t know better” I expected a more sincere response than he was the manager. if I wait for a Togo order and you guys have my card longer than normal, I'll be worried. if she asks someone to help me with my card that is still in her hand, I will take care of it. she has sued my card twice and not informed me. regardless of whether it was immediately refunded, they should inform their customers about the fee. bad management makes excuses for their employees mistakes instead of taking responsibility. unprofessional business. will not be back. I come home and the chicken breast in my pasta is pink. ? called to inform, even offered to send image so that they see how subcooked my huh was, mgr joe assured me it is not offered to remake it, but I am not driving 30-45mins back there after a long day of work, he has no access to computer to refund my payment, but was said carly will call me tomorrow, she is."