"Worst Dining experience everI can honestly say this was the worst dining experience I 've ever had! And as a vegan (not eaten meat for 34 years and with an allergy I 've had bad service many times before, but nothing like this. I would like to add I am an epipen carrier so a dairy reaction can be very serious for me.We were seated with my allergy menu and Allan our server told my friend her options. Then turned to me and said dairy allergy . I said yes but I 'm vegan anyway so I know what I 'm having. He said well I 'm just interested in the allergy as I need to fill out 3 lots of paperwork . Bit abrupt but, whatever.Off he went for 5 mins, again just speaking to my friend when he returns. I asked which wine has no dairy in. He says it 's all fine, wine never has dairy in . We both said, yes it does. To which he replies well I 'm the expert and I 'm telling you it doesn 't! Then he asked my friend what she wanted and I said, please can I just have a glass of any white wine that 's safe for me to have. He said well maybe you shouldn 't drink wine then , and walked away. I was so shocked, we both just sat there in silence and I was literally shaking!Eventually the Manager Kyle came over with a glass of wine for me to try. We said how rude the server was. He said he 'd have a word with him. Allan continued to serve us, but spoke only to my friend and ignored me. In the end I had to call over the Manager and say Allan upset me so much I didn 't want him serving me. I was almost in tears as I was speaking to him. He said he 'd look after us personally, that was the last time we saw him!Food arrived, starters were mediocre at best. I like spicy but the sauce with the zucchini fritters was so hot you couldn 't taste any flavour and the gnocchi was tasteless. My main course cauliflower was actually pretty good. My friend 's fillet mignon was inedible and burnt. No one had checked on us, so we had to call someone over to send it back, no sign of the Manager and it took 20 minutes for food to come out again, by which point I 'd long finished mine and we 'd been there 80 minutes.When we asked for the check it was for the full $225. Normally I wouldn 't say anything. We 've had $400 meals before where there 's been issues but handled well and happily paid. This we were not happy to pay!! We asked for the manager but he didn 't want to speak to us, but took off Kate 's main course and 2 glasses of wine. Total was still $145 (which included $20 tip! and to be frank I feel I 've been robbed!You can tell that the issues come from the top down due to the Manager 's attitude. I will add servers (Albert I think and Mia and chef Chris were lovely and tried to help us. European fine dining this restaurant is not! For the same cost as this meal we had an amazing dining experience, with excellent food and service at Citricos. Save your money and dine there instead.Vegetarian options: They hate vegans at this restaurantDietary restrictions: Don 't go if you have allergies or dietary restrictions"
