Bocas Grill Bar Brickell

2525 SW 3rd AveFL 33129, Miami, United States

🛍 Bars, Mexican, American, Ice cream

4.5 💬 492 Anmeldelser

Telefon: +13053645107

Adresse: 2525 SW 3rd AveFL 33129, Miami, United States

By: Miami

Retter: 35

Anmeldelser: 492

Nettside: http://bocasgrill.com/

"The food was good the drinks were great. The service is what gave us anxiety. They were trying too hard. It seemed they had a timer to go to our table every 5 min or so and ask if all was good. The first 2-3 times we appreciated, the rest we were desperate. They asked about 10 times in a 1 hour service. We lit told the guy: if we need something we will let you know. On top of that another lady came very frequently to check on our plates and see what she could pickup, even if we were not done with it. In our opinion there is nothing more uncomfortable than telling a waiter/tress to leave the plate until we’re done. Other than that, the food and drinks were great."


Adresse

Vis kart

Hubert Hubert

Service was horrible, beautiful location, id give it 3 stars if they had better service

Anmeldelser

Lavada
Lavada

Bocas Grill was great! We received great customer service and the place was super clean. The food was also delicious.


Ramona
Ramona

big customer service, each waiter is attentive to tables that are not their, no one has to call someone for ketchup, the same person they ask, stop what they do and run to get them what they ask. very good use of teamworks, which are difficult to find even at four to five star restaurants. the food quality was good, the time it took was acceptable. the vibes in the restaurant were very good.


Hank
Hank

The food was good the drinks were great. The service is what gave us anxiety. They were trying too hard. It seemed they had a timer to go to our table every 5 min or so and ask if all was good. The first 2-3 times we appreciated, the rest we were desperate. They asked about 10 times in a 1 hour service. We lit told the guy: if we need something we will let you know. On top of that another lady came very frequently to check on our plates and see what she could pickup, even if we were not done with it. In our opinion there is nothing more uncomfortable than telling a waiter/tress to leave the plate until we’re done. Other than that, the food and drinks were great.

Miami

Miami

Miami er en pulserende kystby kjent for sin mangfoldige kultur, vakre strender, livlig natteliv og kjøkken med kubansk-inspirerte retter som cubanske smørbrød og fersk sjømat.

Kategorier

  • Bars Oppdag vårt utvalg av ekspertlagde cocktails, forfriskende øl og vår kuraterte liste over fine viner. Perfekt for å slappe av med venner eller kombinere med dine favorittretter fra vår meny. Skål!
  • Mexican Autentiske meksikanske smaker venter på deg med sydende fajitas, smakfulle tacos, pikante enchiladas og fersk guacamole, alt laget med rike, tradisjonelle krydder og servert med livlige tilbehør. Nyt en fest på tallerkenen!
  • American Nyt klassiske amerikanske smaker med vår varierte meny, som inneholder saftige burgere, sprø friterte kyllingbiter, solide BBQ-ribber og friske salater. Nyt tidløs komfort med hver bit, laget for å tilfredsstille alle smakspreferanser.
  • Ice cream Et herlig utvalg av kremede, håndlagde iskrem med en rekke smaker fra klassisk vanilje og sjokolade til unike valg som lavendel honning og krydret mango, perfekt for å tilfredsstille din søt tann.

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"I took my husband here as a surprise for our anniversary. It was our first time in this location but we've been to the one in Turkey. I called in ahead of time to let them know we'll be there for our anniversary and asked if they do anything. The person on the one stated we bring out a premium dessert to you and our servers will over to say Happy Anniversary. I asked if he could notate it on the reservation and he said he would. We had our dinner and they brought out the dessert they have which is the bakhlava. Now being in the hospitality business and prior experiences, restaurants bring out the dessert complimentary when there's an occasion and that's what I understood from the host that answered the phone. Anyways, they brought out the check and charged us for the dessert. I kindly asked to speak with the manager, Lawrence and explained to him the sit and showed him the call on my phone. He left and checked with the person that answered the phone and stated that there was a misunderstanding and we don't offer complimentary dessert. Now as a courtesy and from such a high end restaurant, you would think they would go ahead and take care of the dessert as this is what was explained to me but he rudely refused. He was not polite or helpful whatsoever. I for sure will not be going to this location again and definitely don't appreciate how Lawrence the manager had treated us"