Monster Cookies - Meny

7329 Southwest 107th Avenue, Miami, United States Of America

🛍 Bakery , Cookies , Chocolate

4.3 💬 249 Anmeldelser

Telefon: +13053103436

Adresse: 7329 Southwest 107th Avenue, Miami, United States Of America

By: Miami

Retter: 20

Anmeldelser: 249

Nettside: https://monstercookiesatl.com/

"There is no customer service at this restaurant. The staff was rude, refusing to turn in a paid order. They completed the order after I ask them to cancel the order. Terrible experience."


Adresse

Vis kart

Carla Carla

The Red Velvet cake very nice loved it!!!

Anmeldelser

Vanessa
Vanessa

They just gave me the wrong milk. Everything else was good


Lauren
Lauren

Chocolate Cake was NOT cake. It was a chewy chocolate fudge. Every else was good.


Antonio
Antonio

There is no customer service at this restaurant. The staff was rude, refusing to turn in a paid order. They completed the order after I ask them to cancel the order. Terrible experience.

Miami

Miami

Miami er en pulserende kystby kjent for sin mangfoldige kultur, vakre strender, livlig natteliv og kjøkken med kubansk-inspirerte retter som cubanske smørbrød og fersk sjømat.

Kategorier

  • Bakery Unn deg vårt herlige utvalg av nybakte varer, fra dekadente bakverk til rustikke brød. Hvert element er laget med omhu, ved å bruke kvalitetsingredienser for å sikre at hver bit er en herlig opplevelse.
  • Cookies
  • Chocolate Dekadente sjokoladegodter laget med rik, høykvalitets kakao. Unn deg et utvalg av tilbud fra silkemyke mousser til flytende lavakaker, hver designet for å fange sansene dine og tilfredsstille søtsuget ditt.

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"I took my husband here as a surprise for our anniversary. It was our first time in this location but we've been to the one in Turkey. I called in ahead of time to let them know we'll be there for our anniversary and asked if they do anything. The person on the one stated we bring out a premium dessert to you and our servers will over to say Happy Anniversary. I asked if he could notate it on the reservation and he said he would. We had our dinner and they brought out the dessert they have which is the bakhlava. Now being in the hospitality business and prior experiences, restaurants bring out the dessert complimentary when there's an occasion and that's what I understood from the host that answered the phone. Anyways, they brought out the check and charged us for the dessert. I kindly asked to speak with the manager, Lawrence and explained to him the sit and showed him the call on my phone. He left and checked with the person that answered the phone and stated that there was a misunderstanding and we don't offer complimentary dessert. Now as a courtesy and from such a high end restaurant, you would think they would go ahead and take care of the dessert as this is what was explained to me but he rudely refused. He was not polite or helpful whatsoever. I for sure will not be going to this location again and definitely don't appreciate how Lawrence the manager had treated us"