Monster Cookies - Menu

7329 Southwest 107th Avenue, Miami, United States Of America

🛍 Bakery , Cookies , Chocolate

4.3 💬 249 Reviews

Phone: +13053103436

Address: 7329 Southwest 107th Avenue, Miami, United States Of America

City: Miami

Dishes: 20

Reviews: 249

Website: https://monstercookiesatl.com/

"There is no customer service at this restaurant. The staff was rude, refusing to turn in a paid order. They completed the order after I ask them to cancel the order. Terrible experience."


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Carla Carla

The Red Velvet cake very nice loved it!!!

Menu - 20 options

All prices are estimates.

Reviews

Vanessa
Vanessa

They just gave me the wrong milk. Everything else was good


Lauren
Lauren

Chocolate Cake was NOT cake. It was a chewy chocolate fudge. Every else was good.


Antonio
Antonio

There is no customer service at this restaurant. The staff was rude, refusing to turn in a paid order. They completed the order after I ask them to cancel the order. Terrible experience.

Miami

Miami

Miami is a vibrant coastal city known for its diverse culture, beautiful beaches, lively nightlife, and cuisine featuring Cuban-inspired dishes like Cuban sandwiches and fresh seafood.

Categories

  • Bakery Indulge in our delightful assortment of freshly baked goods, from decadent pastries to rustic breads. Each item is crafted with care, using quality ingredients to ensure every bite is a delightful experience.
  • Cookies
  • Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.

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"I took my husband here as a surprise for our anniversary. It was our first time in this location but we've been to the one in Turkey. I called in ahead of time to let them know we'll be there for our anniversary and asked if they do anything. The person on the one stated we bring out a premium dessert to you and our servers will over to say Happy Anniversary. I asked if he could notate it on the reservation and he said he would. We had our dinner and they brought out the dessert they have which is the bakhlava. Now being in the hospitality business and prior experiences, restaurants bring out the dessert complimentary when there's an occasion and that's what I understood from the host that answered the phone. Anyways, they brought out the check and charged us for the dessert. I kindly asked to speak with the manager, Lawrence and explained to him the sit and showed him the call on my phone. He left and checked with the person that answered the phone and stated that there was a misunderstanding and we don't offer complimentary dessert. Now as a courtesy and from such a high end restaurant, you would think they would go ahead and take care of the dessert as this is what was explained to me but he rudely refused. He was not polite or helpful whatsoever. I for sure will not be going to this location again and definitely don't appreciate how Lawrence the manager had treated us"