Bill Gray's Irondequoit

869 East Ridge Road, 14621, Rochester, US, United States

🛍 Casual, Seafood, Burgers, Fast Food

4.1 💬 7074 Reviews

Phone: +15853429070

Address: 869 East Ridge Road, 14621, Rochester, US, United States

City: Rochester

Dishes: 35

Reviews: 7074

Website: https://www.billgrays.com/

"I ordered the dug stroke from her and overall it was good, but the blue cheese on my chicken sandwich was spoiled. The most frustrating part is that the only way to get a refund from Bill Gray's or Grubhub is through a long phone call."


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christe christe

The young man working at the counter was extremely pleasant and helpful.

Reviews

Jane
Jane

The service at this restaurant is always friendly, and their milkshake happy hours are unbeatable. The burger and fries are top-notch, and for dessert, don't miss out on the delicious banana split.


Justina
Justina

I ordered a bacon cheeseburger and a bottle of water for almost $13.00! It was not worth it. The water was warm and not refreshing. Overall, it was a waste of time and money. We will not be returning to this restaurant.


Amy
Amy

I ordered the dug stroke from her and overall it was good, but the blue cheese on my chicken sandwich was spoiled. The most frustrating part is that the only way to get a refund from Bill Gray's or Grubhub is through a long phone call.

Rochester

Rochester

Rochester, NY, is known for its cultural festivals and lively arts scene. A local food staple is the "Garbage Plate," a hearty dish with meat, home fries, macaroni salad, and hot sauce.

Categories

  • Casual Our Casual menu offers delicious comfort food for effortless dining. From juicy burgers and scrumptious sandwiches to fresh salads and hearty mains, our diverse selection provides a delightful experience for any casual outing.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Kids
  • Menu
  • Lunch

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"Unfortunately, this is the third time in a row I ordered here to take out, and it was either not very good in taste/quality or something was wrong with my order. Last night I ordered the Taro bubble tea from their vegan menu and the Panang Tofu-Curry (cudos to them for leaving the tofu unsatisfied as I wished), but the main reason I order here is because of the bubble tea BUT when I started drinking, I realized that it absolutely NO Boba in it, only ice cream. I called to let them know, and the girl that answered was very strange about the phone and said oh ok, I'm sorry while half giggling. After a few unpleasant seconds she was 't offered a refund or new tea, so I asked for a refund and was grateful it was granted. I think the girl I talked to on the phone was also behind the counter when I went in to pick up the order, and if I'm right, I know she's not a new employee. The time before, which would have been in April/May of 2020, I ordered fresh vegetable spring rolls and Pho and the veggies in the spring rolls were slim and visible bad and should not have been served. The third instance (Nov/Dez 2019) I had ordered the mixed vegetables with tofu soup and a hot and sour soup that they could say that they could make vegan and both had broth that was watery and not on any taste and there was hardly any veggies or tofu in both soups. I ordered here last night because I wanted to give them a chance after the fresh Veggie roll incident. I know that many companies are overwhelmed and struggling and have been for the last year, and I suspect that maybe they really thought that the veggies looked good while I quickly tried to do orders and/or tried to avoid waste because this was right when COVID started to rise, but unfortunately I must say that I order from here again."