Carlos O'Kelly's Mexican Cafe

3320 Armar Dr Marion, IA 52302-4701, United States

🛍 Cafe, Cafés, Mexican, Western

4.4 💬 4240 Reviews
Carlos O'Kelly's Mexican Cafe

Phone: +13193731451

Address: 3320 Armar Dr Marion, IA 52302-4701, United States

City: Marion

Dishes: 35

Reviews: 4240

Website: https://www.carlosokellys.com

"Carlos is on the move when we're in Cedar Rapids. Always great food. Always too much cheese. Always consistent margaritas. We were at the Marion site..."


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Mathias Mathias

May children scream and scream. Don't love when they walk around in circles. This is for you! Come out and listen to her...

Menu - 35 options

All prices are estimates.

Reviews

Rayan
Rayan

Why does everyone give this place bad reviews? I've been here for a few years and it's always been a good experience. The chips...


Alexandra
Alexandra

The food was decent but the service could need some helpThe host/hostess was very quiet and hard to hear when they called your party for a wait.


Francis
Francis

Carlos is on the move when we're in Cedar Rapids. Always great food. Always too much cheese. Always consistent margaritas. We were at the Marion site...

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Western Savor the flavors of the West with our diverse menu featuring classic favorites like juicy burgers, succulent steaks, and creamy pastas. Each dish is crafted with premium ingredients for an unforgettable dining experience.

Amenities

  • Menu
  • Lunch
  • Dinner
  • Takeout

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"When I finally reached the front of the line, I ordered two Black Angus Steakhouse sandwiches and requested that they be made without cheese and mushrooms, as well as double toasted. I explained that I had driven over an hour and a half and preferred crunchy bread that would stay warm on my way home. However, the employee simply replied, “We don’t do that,” and placed my sandwiches on the conveyor belt oven. I wasn’t able to get anyone’s name as none of the employees were wearing name tags or any form of identification. As I waited, I heard the employees putting cold ingredients on the sandwiches of the customers in front of me, who had also ordered Black Angus sandwiches. After they checked out, they asked for two sides of Au Jus dipping sauce, which they received without any issues. When it was my turn to add toppings, I requested lettuce, only to be told that my sandwiches had already been wrapped. I was taken aback and ended up with no lettuce or additional toppings. Also, when I requested a side of Au Jus, I was charged for it, while the previous customers were not. I’m not trying to blame those customers, but if you’re going to charge for items, it should be consistent for everyone. When I asked why I was being charged and requested to speak with the manager on duty about my simple requests being ignored, the young employee just walked away. I felt pressured to complete my payment quickly since there was a line behind me, so I left without resolving the issues. Once I got home, I found that my sandwiches had not been double toasted, they contained cheese and mushrooms, and the wrong type of bread had been used. Living far away, I had to throw them away. I understand that I should have checked my order before leaving, but I had prior commitments to attend to. I’m very disappointed that I have not heard back from either corporate or the shop in almost a week, despite using their feedback tool online and in the app."