Cold Stone Creamery

Phone: +18474249000

Address: 1611 Sherman Ave, 60201, Evanston, US, United States

Dishes: 28

Reviews: 1462

Website: https://www.coldstonecreamery.com/stores/21119

"very bad customer service. hours are listed on the door and online. the place should be open at 11 o'clock, was there at 11:05. when I tried to open the door, she was locked and a hired came out and said they were not completely open. I had no problem waiting with that, because it was only 5 minutes after they were open. when I waited, I could see her cleansing and “order” but she was on the phone all the time. when it was 11:30 a.m., the worker came out and said: wait for cake or ice? when I said ice, she reacted well that we didn't do that at the moment. there was no excuse for the inconvenience. when she expected from me and another customer, she said that what happened when they were sh...

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Bobby

★

three empty employees. dirty counter. grub Hub order was not only started, but would not even check what it was. sassy coworkers.

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Menu - 28 options

All prices are estimates.

Apple Pie

Classic apple pie with a flaky crust and spiced apple filling, served warm.

Strawberry Banana

A refreshing blend of ripe strawberries and sweet bananas, creating a delightful balance of fruity flavors.

Reviews

Aron

★

their website says they are open up to 10 o'clock, they had a line outside at 9:20 and just always told that they were closed. it looked like most children wanted to close early. I hope the management does this. should change their hours online if that is the case.

Mazie

★

spent 25 minutes in their business in evanston. no one has looked so much at us – there was no line. as a line formed behind us and we asked if one of the three participants would take an order, said the, we said they had no command. about eight customers went out without order. oh, and it smells like breaking at one end of the counter.

Ben

★

very bad customer service. hours are listed on the door and online. the place should be open at 11 o'clock, was there at 11:05. when I tried to open the door, she was locked and a hired came out and said they were not completely open. I had no problem waiting with that, because it was only 5 minutes after they were open. when I waited, I could see her cleansing and “order” but she was on the phone all the time. when it was 11:30 a.m., the worker came out and said: wait for cake or ice? when I said ice, she reacted well that we didn't do that at the moment. there was no excuse for the inconvenience. when she expected from me and another customer, she said that what happened when they were sho...

Evanston

Evanston, a vibrant suburb of Chicago, boasts scenic lakefronts and diverse cuisine, with deep-dish pizza and Chicago-style hot dogs being local favorites.

Amenities

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