Fazoli's - Menu

1135 S Carbon St, Marion, IL 62959, United States

🛍 Pasta, Salad, Pizza, Italian

4.1 💬 812 Reviews

Phone: +16189939081

Address: 1135 S Carbon St, Marion, IL 62959, United States

City: Marion

Dishes: 35

Reviews: 812

Website: http://www.fazolis.com

"Won't fix delivery orders that get messed up if you use the app. I'm not getting money back for the three items of my order that they didn't get to my home. I don't plan to waste any more money for that kind of service. And I will add this is the seconddelivery order in row they messed up."


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Heather Heather

Their food is really great. However, I don 't know why this restaurant is playing like '90s music and it 's too loud. Put some Italian music on or something. Something that 's not so oppressive?

Menu - 35 options

All prices are estimates.

Reviews

Eboni
Eboni

Stopped here during a road trip. Staff was nice and personable. Checked in on us multiple times. The manager even came over to make sure we were okay and didn't need anything. Food was good and hot as well.


That
That

I know it's fast food pseudo-Italian food, but I absolutely love this place. I use the app to order and save up my rewards which are actually really good and build up quickly. Only place where you can get a huge family meal for like $25 and actuallyfeed a family and have leftovers.


Shawn
Shawn

Won't fix delivery orders that get messed up if you use the app. I'm not getting money back for the three items of my order that they didn't get to my home. I don't plan to waste any more money for that kind of service. And I will add this is the seconddelivery order in row they messed up.

Categories

  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Menu
  • Lunch Menu

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"When I finally reached the front of the line, I ordered two Black Angus Steakhouse sandwiches and requested that they be made without cheese and mushrooms, as well as double toasted. I explained that I had driven over an hour and a half and preferred crunchy bread that would stay warm on my way home. However, the employee simply replied, “We don’t do that,” and placed my sandwiches on the conveyor belt oven. I wasn’t able to get anyone’s name as none of the employees were wearing name tags or any form of identification. As I waited, I heard the employees putting cold ingredients on the sandwiches of the customers in front of me, who had also ordered Black Angus sandwiches. After they checked out, they asked for two sides of Au Jus dipping sauce, which they received without any issues. When it was my turn to add toppings, I requested lettuce, only to be told that my sandwiches had already been wrapped. I was taken aback and ended up with no lettuce or additional toppings. Also, when I requested a side of Au Jus, I was charged for it, while the previous customers were not. I’m not trying to blame those customers, but if you’re going to charge for items, it should be consistent for everyone. When I asked why I was being charged and requested to speak with the manager on duty about my simple requests being ignored, the young employee just walked away. I felt pressured to complete my payment quickly since there was a line behind me, so I left without resolving the issues. Once I got home, I found that my sandwiches had not been double toasted, they contained cheese and mushrooms, and the wrong type of bread had been used. Living far away, I had to throw them away. I understand that I should have checked my order before leaving, but I had prior commitments to attend to. I’m very disappointed that I have not heard back from either corporate or the shop in almost a week, despite using their feedback tool online and in the app."