Firehouse Subs Waugh Chapel

2622 Brandermill Blvd, Gambrills, United States

🛍 American, Fast Food, Sandwiches, North American

4.2 💬 1526 Reviews

Phone: (+1)4107213500

Address: 2622 Brandermill Blvd, Gambrills, United States

City: Gambrills

Dishes: 30

Reviews: 1526

Website: https://www.firehousesubs.com

"The sandwiches are good, so we come back. The service, however, tends to be terrible. Once I got a sandwich for the delivery and there was literally a fly in the Mayo on my sandwich. The orders are at least 50% of the time wrong, so we need to check them before we leave each time. Once we went, and they decided to close only early by 30 minutes and would not serve us even though it was during their planned hours. Once we went and they only accepted online orders and there were 30 minutes waiting for these orders. Once we asked the cashier about nutritional information and she said: I don't know? and Google watched the information itself and turns out that it was a huge sign on the wall with...


Address

Show Map

User User

The quality of this Firehouse Subs has drastically fallen. In the last few days alone there were 1-2 star reviews. My rating is no different from the last 3 recent reviews. The place is dirty and dirty. When the order was picked up, there was a spider crawling along the bag. The order itself lacked a salad and the lower parts were placed vertically in the pocket, making the dressings disappear everywhere. At the reception of the salad there were so many missing ingredients. That was the worst experience in any subshop we ordered.

Menu - 30 options

All prices are estimates.

Reviews

User
User

My company has ordered from Firehouse in the past, but this experience was the worst. Not only the order came incomplete and incorrect, they were not willing to take steps that are necessary to correct the order. Your resolution was nothing to do. I don't talk about 1 or 2 subs, it was 12 and a salad. The only thing that was right with the whole order was the salad. The subs came either to the wrong bread and/or missing meat. There were 4 soda missing together with several chips. They didn't even need the time to mark the subs to clarify what you are. When we called their answer to the problem, nothing was to be done. I'm sure my company will find another place for lunch for her employees fo...


User
User

Always loved the fire department store in the past, and this was our first time that we came back to this for a while and I'm sad to say it was pitiful. The whole restaurant looked disgusting. They were made of ice. Okay, well can work with it, but all soda was flat. Also ordered children combos and they have no juice or milk, so the flat sodas were our only option. And with the children's meals came Brownie and cookies, both of which were so stale. How can you screw a brownie and a cookie?! Then we got our sandwiches and they were terrible. Bread was so stiff. Hot sandwiches were cold. Ingredients are missing. You were honestly barely edible. That makes me sad and I hope they can fix this b...


User
User

The sandwiches are good, so we come back. The service, however, tends to be terrible. Once I got a sandwich for the delivery and there was literally a fly in the Mayo on my sandwich. The orders are at least 50% of the time wrong, so we need to check them before we leave each time. Once we went, and they decided to close only early by 30 minutes and would not serve us even though it was during their planned hours. Once we went and they only accepted online orders and there were 30 minutes waiting for these orders. Once we asked the cashier about nutritional information and she said: I don't know? and Google watched the information itself and turns out that it was a huge sign on the wall with...

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Menu
  • Lunch
  • Dinner
  • Takeout

Similar Restaurants