Freddy's Frozen Custard Steakburgers

9612 Redstone Dr, 29707, Fort Mill, United States

🛍 American, Fast Food, Sandwiches, North American

3.5 💬 75 Reviews

Phone: +18038023024

Address: 9612 Redstone Dr, 29707, Fort Mill, United States

City: Fort Mill

Dishes: 33

Reviews: 75

"Visit was 6/9/22 4:30ish. Food is usually delicious (when made as it 's supposed to be)but when you drive 30 minutes (gas at $5.00 /gal) and receive horrible customer service, (from the Assistant GM at that) it definitely leaves a lot to be desired. I was told by Izzy or whatever her name is, that false advertisement is ok because the item is discontinued . The picture should be taken down then, not left on the drive thru sign. Furthermore, excellent customer service practice would be to advise the customer that the almost $9.00 sandwich can 't be prepared as shown because, since it is out of season some of the menu items are no longer available. You don 't just hand it out prepared some ra...


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User User

I went in for burger and wanted to wash my hands first. The bathroom was nasty and stunk. So as I left, I looked in kitchen, nasty as well. Looked at lobby, dirty. 1/2 dozen employees. No one in lobby or drive through. Time was 8 pm. I walked out. Went elsewhere.

Menu - 33 options

All prices are estimates.

Reviews

User
User

Food is okay, have eaten here a few times. Staff is rather inconsistent and sometimes careless, but it's fast food and the team is generally quite young, so I understand it comes with the territory (so to speak). If they aren't busy, your experience will probably be better. If they're busy at the time you visit, your experience will suffer accordingly. Fun enough for a quick bite with my kids in tow, but not good enough to be habit.


User
User

Our mission was to go. We placed the order. The checkout was new and tried to make our order right. Cheese was omitted from the burgers. We sat near the pick-up window. The guy who prepared our pommes thought mistakenly that we had normal size, but we ordered big. He took the regular size and poured it into the large containers and put it in the pocket. Either we didn't get big pommes or you ripped off your customers. You should probably talk to your employees.


User
User

Visit was 6/9/22 4:30ish. Food is usually delicious (when made as it 's supposed to be)but when you drive 30 minutes (gas at $5.00 /gal) and receive horrible customer service, (from the Assistant GM at that) it definitely leaves a lot to be desired. I was told by Izzy or whatever her name is, that false advertisement is ok because the item is discontinued . The picture should be taken down then, not left on the drive thru sign. Furthermore, excellent customer service practice would be to advise the customer that the almost $9.00 sandwich can 't be prepared as shown because, since it is out of season some of the menu items are no longer available. You don 't just hand it out prepared some ran...

Fort Mill

Fort Mill

Fort Mill, a charming town in South Carolina, offers Southern comfort food, with dishes like shrimp and grits, fried chicken, and barbecue, reflecting its rich cultural heritage.

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Kids
  • Takeout
  • Delivery

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