Gianna's Italian Beef

375 3rd St SE, Cedar Rapids I-52401, United States

🛍 Pizza, Delis, Italian, American

4.6 💬 3733 Reviews
Gianna's Italian Beef

Phone: +13192002994

Address: 375 3rd St SE, Cedar Rapids I-52401, United States

City: Cedar Rapids

Dishes: 9

Reviews: 3733

Website: https://www.giannasbeef.com

"Dry Italian Beef was soooo soggy and they refused to make another one cuz Oh I know I didn 't add any extra, it 's just the juice from the meat . Again, we ordered DRY, not WET. We will not be returning. Service was poor, waited in line for 5 minutes to even be acknowledged due to catching up on orders . (2 small orders ahead of us). It got busier once we sat down and people were waiting in line to order for a LONG time. They definitely need more people, or even better a manager that doesn 't get overwhelmed so easily and with better customer service."


Address

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Carla Carla

love this place! Food is great and staff friendly! If you can't drive all the way to Chicago for Mr. Beef this is the next best thing!

Menu - 9 options

All prices are estimates.

Reviews

Dennis
Dennis

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Shoestring Fries, Italian Beef


Bobby
Bobby

Honestly I read the mixed reviews after I left. My experience was great! I was there at 5:30 on a Thursday and it was quiet. I ordered the Italian beef and sausage combo, wet, sweet peppers with provolone and it was AMAZING! So good I ordered a Chicago dog for round two and that was TASTY! Service: Dine in Meal type: Dinner


Casie
Casie

Dry Italian Beef was soooo soggy and they refused to make another one cuz Oh I know I didn 't add any extra, it 's just the juice from the meat . Again, we ordered DRY, not WET. We will not be returning. Service was poor, waited in line for 5 minutes to even be acknowledged due to catching up on orders . (2 small orders ahead of us). It got busier once we sat down and people were waiting in line to order for a LONG time. They definitely need more people, or even better a manager that doesn 't get overwhelmed so easily and with better customer service.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Delis Fresh, made-to-order sandwiches, salads, and sides with premium ingredients. Enjoy classic favorites and unique creations, perfect for a quick, satisfying meal or a leisurely lunch with friends.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Wifi
  • Menu
  • Kids
  • Lunch

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"When I finally reached the front of the line, I ordered two Black Angus Steakhouse sandwiches and requested that they be made without cheese and mushrooms, as well as double toasted. I explained that I had driven over an hour and a half and preferred crunchy bread that would stay warm on my way home. However, the employee simply replied, “We don’t do that,” and placed my sandwiches on the conveyor belt oven. I wasn’t able to get anyone’s name as none of the employees were wearing name tags or any form of identification. As I waited, I heard the employees putting cold ingredients on the sandwiches of the customers in front of me, who had also ordered Black Angus sandwiches. After they checked out, they asked for two sides of Au Jus dipping sauce, which they received without any issues. When it was my turn to add toppings, I requested lettuce, only to be told that my sandwiches had already been wrapped. I was taken aback and ended up with no lettuce or additional toppings. Also, when I requested a side of Au Jus, I was charged for it, while the previous customers were not. I’m not trying to blame those customers, but if you’re going to charge for items, it should be consistent for everyone. When I asked why I was being charged and requested to speak with the manager on duty about my simple requests being ignored, the young employee just walked away. I felt pressured to complete my payment quickly since there was a line behind me, so I left without resolving the issues. Once I got home, I found that my sandwiches had not been double toasted, they contained cheese and mushrooms, and the wrong type of bread had been used. Living far away, I had to throw them away. I understand that I should have checked my order before leaving, but I had prior commitments to attend to. I’m very disappointed that I have not heard back from either corporate or the shop in almost a week, despite using their feedback tool online and in the app."