Harvest Thyme Xpress Alachua

This was my first time dining in at the Alachua location. Let's start with a positive, the food was outstanding, however, the atmosphere was amongst the worst I've ever experienced. The cashier/server said nothing other than taking our order. The rest of the staff or whoever those other people were said nothing. No welcome, how was your food, thanks for coming in, nothing. I've come not to expect as much interaction with people as in years past, but this was ridiculous. I thought it was just me, but my wife said the same thing. We were the only 2 customers, so they weren't swamped.Maybe they were having a bad day, I don't know. I probably won't dine in again.

As a nutritionist and Hispanic I am pretty picky about reviews in restaurants. I can say that this place looks clean and the kitchen (from far away) looks decent. No bad smells. Good prices for what you get.Menu: loves so many veggie options and some including fruits, different types of sandwiches, homemade soups and more. Vegan Mayo and gluten free options was a plus.Food: Pea soup had to much pepper but it was creamy and good. Coconut chicken soup was amazing! Cuban sandwich was very good. Potato salad side was tasty. Pesto pasta needed more seasoning. BLT and another crossaint were large and good too.Is hard to find good food and homemade soup with healthy selection including vegan, dairy...

Terrible customer service. I have ordered here one to two times a week. The food has been great, but multiple times have they forgotten items upon delivery. I always let it slide. On Friday I ordered a soup from them and the wrong one was delivered. I called back multiple times after receiving my order and no one answered their phone. Today I just called, as they were closed during the weekend and “D” made it very clear they were probably busy doing something that day but do not replace things if the wrong thing gets delivered- although they have been closed over the weekend and no one picked up the phone prior. Will not return after this. As a local business owner myself, I would be ashamed...