"This is a review for the GREENBRIER location only! I hate giving this place only 2 stars. I truly do. You know what you 're getting with Guad. It 's fine. It 's Mexican food. We don 't have a ton of great options around here. Everyone knows that. Despite, that I would have given this four stars. I gave the other locations (BESIDES PANTOPS which I will discuss in that review) four stars. Why? Because I 'm not super picky with my Mexican food. It 's fine. It 's good enough for me to give four stars. Again, not picky. For the MOST part, the service is quite good! Almost all of the servers are attentive and extremely friendly! There is one server, however, who is ABSOLUTELY AWFUL. I mean, incredibly awful. I do not want to name this person publicly, but there is NO WAY that other people haven 't complained about them. To say that this server is rude is an understatement. It will make your jaw drop. The first time it happened, I thought, Maybe they were just having a bad day. After it happened two or three more times, I thought, The only way this person is still employed is because they must be the owner 's spouse. There is no way this person should still be employed. Customer service is NOT for them. Why do they hate life so much? And there is NOTHING you can do to cheer this person up: tip super crazy high amounts, kill with kindness , crack jokes, etc. The last time I was there, this server showed up to greet me with their arms crossed, as if to say, WELL?!! What do you want to eat, dummy? No Hello . No Hi there . No My name is ____ and I 'll be taking care of you , etc. Just folded arms and a stare like I just ran over their dog. I have never seen anything like this in my life. I do not visit this location anymore.... solely because of this ONE server. I will drive further to go to a different location, and I would suggest you do the same. Trust me, if you get the bad luck of getting this person, you will have a MISERABLE meal. If you are the owner reading this, are you aware that one of your servers is this rude? You might want to take a little inventory with who you are hiring because at least at this location, you completely lost my business."
