Song's Cuisine - Menu

135 East Wisconsin Avenue, Appleton, 54911, United States Of America

Phone: +19204223132

Address: 135 East Wisconsin Avenue, Appleton, 54911, United States Of America

City: Appleton

Dishes: 22

Reviews: 0


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All prices are estimates.

Appleton

Appleton

Appleton is a charming city in Wisconsin, known for its arts, culture, and vibrant community. Enjoy local specialties like cheese curds, bratwurst, and fish fry.

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"Food was great. I had a reservation for 10 people at 7:30pm on Saturday. We where about 8-10 minutes late to the reservation due to unexpected lack of parking in the area. Waitress seemed irritated with us from the start after I apologized to her for being late. Did not ask what our reservation was for but it was my birthday and I had people from out of town visiting me and was so excited about the night. Typically when you have a big group of people and can sense excitement, waitstaff will match your energy and celebrate with you, unfortunately I did not get that experience. She was somewhat friendly but after asking her how we could split the check she acted like my questions really bothered her. We spent $771 and tipped the 20% that was automatically charged to us I would have tipped more if service was better but I genuinely felt guilty for being there, which wasn’t a good feeling. Multiple people in my group made comments about how they feel like we where inconveniencing our waitress just by being there.I 100% understand maybe she was just having a stressful night but I’ve been in the service industry a long time and I would be excited for a big table spending hundreds of dollars and tipping roughly $160.I have been to this restaurant once before and came back specifically for the food. I am posting this to hopefully remind staff that customers are spending a lot of money and even if someone is younger or has a big group doesn’t make us an inconvenience (some people in my group thought maybe they wrote us off because we are in our 20s? Not sure but could have been a factor). None the less we are paying customers.I am not planning on again coming to this restaurant with how many options we have in this area because even with great food, the service did not justify the price. I will add a new review to the restaurant if they respond in anyway to me about this complaint*disclaimer I typically never post anything like this but I really felt the need to explain this situation"