Phone: +12172351318
Address: 1400 Broadway Ave E, 61938, Mattoon, US, United States
City: Mattoon
Dishes: 13
Reviews: 1118
Website: https://www.steaknshake.com/locations/il-mattoon-broadway-avenue-e/
"we had asked if someone could take our job because we had special orders, they said that the kiosks were over there and turned around. there is no place to add article notes on the kiosk, so we had to go upstairs and tell them our special notes there was no clean table to find, we asked for a wut to wipe out a few tables and finally someone came out and just wiped off the tables we were sitting on. 5 of us got our food then 20 minutes later the other 3 and 1 of them was not edible nor was it conceivable. the bathroom I refused to use after the other girls told me about it. the only worker who was friendly was the very small girl with a white hat of any kind. the type in the blue plaid shirt...
Address
User
Good food as expected. Same good quality. Menu has been downgraded for less items, so I was a bit disappointed there. Overall, it was good for what I ordered and I will be back.
Menu - 13 options
All prices are estimates.
Crepes
Delicate thin pancakes filled with various sweet or savory ingredients, often topped with sauces, fruits, or whipped cream.
Taco Salad
A crispy tortilla shell filled with seasoned beef, lettuce, cheese, and salsa, topped with sour cream and guacamole.
Onion Rings
Crispy golden onion rings, perfectly seasoned and deep-fried, offering a delightful crunch with every bite.
Cheeseburger
Juicy beef patty, melted cheese, lettuce, tomato, pickles, and special sauce, all stacked in a toasted bun.
Bacon Cheeseburger
Juicy beef patty topped with crispy bacon and melted cheese, served on a toasted bun with fresh lettuce, tomato, and a tangy sauce.
Grilled Chicken Salad
Fresh greens topped with juicy grilled chicken, vibrant veggies, and a zesty dressing.
Chocolate Chip Pancakes
Fluffy pancakes loaded with gooey chocolate chips, served with syrup and butter.
Reviews
User
Horrible experience from beginning to end! I won't go back there again. They were rude when taking my order. My fries were extremely salty as was my burger. I feel that it was on purpose after the exchange while having my order taken. Very unsatisfied.
User
Lorreta Hays night manager is the epitome of what you could ever want in a restaurant manager. The place was spotless all the employees were either cleaning,sanitizing,or grill with the food being perfect before coming to the table........if you look in my history I've never given a review this high. This company should have you district manager, I imagine all the stores COULD BENIFIT FROM YOUR IMPUT. I have never seen such customer service in my life coming from South Chicago........WAY TO GO LORRETTA
User
we had asked if someone could take our job because we had special orders, they said that the kiosks were over there and turned around. there is no place to add article notes on the kiosk, so we had to go upstairs and tell them our special notes there was no clean table to find, we asked for a wut to wipe out a few tables and finally someone came out and just wiped off the tables we were sitting on. 5 of us got our food then 20 minutes later the other 3 and 1 of them was not edible nor was it conceivable. the bathroom I refused to use after the other girls told me about it. the only worker who was friendly was the very small girl with a white hat of any kind. the type in the blue plaid shirt...
Categories
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Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
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Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad.
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
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Hamburger Juicy and delicious hamburgers made with premium beef, fresh toppings, and soft buns. Customize your burger with a wide range of cheeses, sauces, and extras for a mouthwatering experience.
Amenities
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Wifi
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Menu
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Lunch
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Dinner
