The Honey Baked Ham Company

421 Plaza Dr, Eustis, United States

🛍 Meat, American, Sandwiches, North American

4.7 💬 315 Reviews

Phone: +13524831776

Address: 421 Plaza Dr, Eustis, United States

City: Eustis

Dishes: 33

Reviews: 315

"Founded by a friend they serve lunch! We met there twice for lunch and come back. Homemade pages and great sandwiches. Yummy Cookies also! Nice quiet sitting area and friendly staff. The whole package!"


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User User

Thanks for the bogo on my birthday. Fresh food and great service.

Reviews

User
User

Best spiral cut ham. Perfectly smoked, crispy sweet glaze, delicate moist ham. Try back a sandwich for a family dinner.


User
User

Excellent experience. Food was fantastic and service was top notch. The restaurant was very clean. Five stars all the way


User
User

Founded by a friend they serve lunch! We met there twice for lunch and come back. Homemade pages and great sandwiches. Yummy Cookies also! Nice quiet sitting area and friendly staff. The whole package!

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • Birthday

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"I have scrolled through the reviews realized that I was not the only person in the last year who has had problems with employees from this location. They are rude, demeaning and lie. I have complained to corporate instead of them reaching out to rectify the situation or even give someone a decent moment to speak about an experience. The managing staff owner ignore and are completely rude to customers. I went through the drive thru in January, the employee was at my window and asked me my name 3 times, I repeated myself 3 times. She then asked me my order, I gave her my order and what happens.. she asked me to repeat it 3 times. By the 3rd time Iam truly frustrated and am thinking she is trying to be petty I raise my tone and repeat my same order as I had the 2 times before. She then states that she wasn't going to take my order. I stated I'd order through the window she said no you won't order at all. Gets on radio and tells someone to not take my order. I get to the window and the manager refuses to take my order. I try to explain the situation, they then say that she stated I just yelled at her for no reason and told me to come back another day. I come back 3 times after that no problem. The 4th time they take my order tell me to pull up and I wait 15 minutes for my food. The manager comes out and states Iam banned from ordering and as a courtesy they will give me the food I already paid for. I asked why and they stated the woman said I cussed her out and they do not allow that. I called corporate of course. Which they tell me to call every week until I get a response. It wasn't until corporate decided to push my complaint to a corporate manger that the owner finally reached out to me 3 months later. He stated through email to cease contacting corporate bc they don't have any basis on the decision and that I was verbally abusive and physically threatening. Which is confusing as I do not know how you can come to that conclusion from what transpired. This location obviously trains its employees to be rude and demeaning to customers and if you have a complaint they will not respond to anything unless it's positive. Scroll through the reviews. The owner only responds to positive reviews and does not care about true reviews or problems that happen in his establishment. Customers are not expendable and we should be treated as people."