White Castle New Lenox

401 E Lincoln Hwy, New Lenox, United States

🛍 American

4.1 💬 12 Reviews

Address: 401 E Lincoln Hwy, New Lenox, United States

City: New Lenox

Dishes: 35

Reviews: 12

Website: http://www.whitecastle.com/

"We celebrate Valentine's Day at a White Castle location. This year's experience was a little different. While the store was so beautifully decorated for the holiday, the waiters were friendly, unfortunately we waited 1 hour for our food. With a hungry 2 years old it leads to an unpleasant experience. After we were waiting for 50 minutes, we were informed that our food would be out soon. Once the food came, it was cold and the order was slightly wrong - no frits with the 2 meals we ordered. Not sure that this location was prepared or had the kitchen staff to carry a trip thru and tables in the dining room. Hopefully they can find out for next year!"


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User User

Not for valentine's day. I had reservations for 8 PM and there was a hour to hour and a half wait for food.

Reviews

User
User

Wanted to do something cute and fun on Valentine's Day. So I had heard about their lovers slider day. With the virus I get not going inside for the real ambiance. That was bummer, but we made do and went out in the snow to to the car shop. Thanks White Castle.


User
User

You reserved too many people at one time!!!! Management did a great job in taking care of customers. It just wasn't fair that so many were booked at same time. I don't think you took into account that people linger, that kids eat slower and customers may want seconds. Thank God the employees did an outstanding job handling everything. The decorations were awesome. Next year easy on bookings ok.


User
User

We celebrate Valentine's Day at a White Castle location. This year's experience was a little different. While the store was so beautifully decorated for the holiday, the waiters were friendly, unfortunately we waited 1 hour for our food. With a hungry 2 years old it leads to an unpleasant experience. After we were waiting for 50 minutes, we were informed that our food would be out soon. Once the food came, it was cold and the order was slightly wrong - no frits with the 2 meals we ordered. Not sure that this location was prepared or had the kitchen staff to carry a trip thru and tables in the dining room. Hopefully they can find out for next year!

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Kids
  • Discover
  • Visa Card

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