"I am absolutely disgusted and infuriated on how I was treated tonight. First we had been waiting for at least an hour for our food, and they were out of almost everything. They didn’t tell us when we ordered and paid that they were out of all soft shelled items, and more. Someone screamed it from the back kitchen. They substituted everything in all of my friends orders, and didn’t tell us. They said they didn’t have any soft shells but it appeared that was a lie, not only did I get my soft shell burrito but I also got metal in it. It looked like a metal nut and I spit it out and went to the counter, the woman I talked to snatched it away and seemed high. I stood at the counter for about 5 minutes with no one around, they must have been having a meeting, we asked for a refund and the lady accused me of putting the metal nut in my own food, and said that she called her manager and counted the bolts and that they were all there. She was very nasty to me and rude for no reason. They didn’t apologize and the lady said that “ i really don’t care” so please get better workers and don’t eat and this Taco Bell."
