"We stayed in the main building, which is not worth anywhere near $600 a night (with taxes and fees). Dirty room, peeling paint on the balcony railings and furniture, tiny bathroom which was not clean, lumps and wirnkles in carpet, marks and stains on wall and furniture. Front desk agent was nice, but knows nothing about the area and is not helpful at all. We checked out early due to our bad experience, and all she could say was you still have to pay for tonight. Geez. Please read on....Breakfast was appalling. The hard boiled eggs were days, if not weeks, old. They were so rotten that they smelled horrible and were squishy and falling apart. I brought this to the attention of the front desk agent, who seemed to be the only person responsible for setting up breakfast. The only other breakfast options were all carbs one type of bagel, one type of muffin, and one type of cereal. There was no protein available, nor any drinks other than orange juice and coffee. Ice water would have been a welcome option. Also, breakfast is supposed to be from 8:00 am to 10:00 am, but we went down at 8:15 am, and noticed several other guests still waiting for the breakfast area to be set up. There was no seating for people to eat either, since the dining area was blocked off. People had to sit at the bar to eat. This was by far the absolute worst continental breakfast I have ever seen in 40+ years of traveling, and was shocking at a hotel that charges as much as this one does. They should not even offer breakfast.Also, our guest room was, for lack of a better word, sad and in need of some TLC. It appeared reasonably clean in some spots and dirty in others, but the carpet had several lumpy spots in desperate need of stretching or replacement, the walls were full of marks from years of things being bumped into them, the furniture was knicked up, the bathroom was very tiny and not very clean. The balcony, which was a big selling point for us, seemed more like the landing of a fire escape in Brooklyn. It was cramped and dirty, with years of peeling paint on the railings, two old and uncomfortable small wicker chairs, and a small, heavy, awkward table with badly peeling paint. The balcony was directly over top of the restaurant/bar roof, so it lacked any sort of charm or ambiance, and was not enjoyable due to all the noise coming up from the bar and restaurant (this was a Monday night).The front desk agent, while nice, was not at all helpful. She could not recommend any restaurants in town or activities for us to do. She was hardly ever at the desk, it seems that they are understaffed and she has too many jobs to do. We checked out a day early and lost money, but stayed that night at a Courtyard that was head and shoulders above this place for only $150 a night.THE GOOD POINTS we had lunch from the restaurant and it was delicious. And the macarons we ordered to have waiting in our room were outstanding. The valets are helpful and parking is easy. That 's about it."
