Nob Nob
Boss Queens Soul Cafe

Boss Queens Soul Cafe

5802 E Virginia Beach Blvd, Norfolk, 23502, United States Of America, Nob

Food • Coffee • Casual • Great Dessert


"I’ve been here before and the food is great and our server was great which is why I thought it was a good idea to have my daughter’s baby shower here for a party of 30+ people . I’ve called twice to inquire about making a reservation .. the first time I got good information but didn’t reserve .The second time I called about 45 minutes ago) I experienced the same thing I did when I called in a to-go order one time before .. except this time was more rude .Both persons who answered the phone put me on hold for way too long and let me hear all this noise in the background and took too long to come back to the phone . This time I said “can I speak to the manager? “ I didn’t even get a chance to say why I was calling to reserve a large party) and the person puts the phone down without saying “hold on” or “just a Moment”, “BET” … “okay “ or nothing and just leaves me on “hold” to listen to all that noise in the background. They need some customer service phone etiquette training .It should not be this hard to give y’all our money . Customer service matters .. Do better . Again .. to be fair .. The food is excellent .. nice atmosphere and the server we had that one time was great .. but I’m not taking a chance on inconsistent customer service for my daughter’s baby shower. We’ll go somewhere else . Customer service MATTERS."

Brothers

Brothers

300 Monticello Ave, 23510, Norfolk, US, Nob, United States

Soup • Salad • Drinks • Chocolate


"This was my first upscale restaurant after returning to the States after eating foreign foods for about two years or so, and it did not disappoint. The flavors were there. The jumbo shrimp appetizer was seasoned well. The salmon entree was executed flawlessly. I never had maple glazed brussel sprouts before. That was delicious. Everything on the plate complimented one another very well. The ambiance was really nice. The service was great as well. I definitely would return.Sidebar: If you are very impatient or hate waiting in general, this may not be the place for you. If you have certain dietary restrictions, this may not be the place for you as well. The wait time to receive your food is very long. I ate my brussels sprouts cold to avoid waiting on some that were at least warm. They were still good, so personally, I didn't mind as much. Just be mindful that if you are someone who is impatient or if you complain a lot, this may not be the place for you. However, I do still recommend it because the food is very good. I am just not sure how you will avoid the wait time.NOTE:Also, be mindful that 18% gratuity is already included in your bill.See the example below:Example: if you are doing separate checks, that will be 18% being paid by each person. If you want to tip more, that's fine as well. The card swiper has the option to tip more. Just remember, the server is automatically getting a tip. There is nothing wrong with that or nothing wrong with tipping more.My experience may vary from someone else's, and that's fine. I honestly think the food was worth trying. Overall, the experience was great. I personally would return. I do recommend this place. Again, everyone's experience is different, but I will say the food is definitely worth trying."