West Jordan
Red Basil

Red Basil

1652 W 9000 S, 84088, West Jordan, US, United States

Thai • Soup • Asian • Casual


"Red basil has delicious food, but the portion sizes have dwindled over the last couple of years. Not only that, but their hours have been significantly reduced. My girlfriend and I called on a Saturday night to order pickup at 8:30 p.m. when they close at 9:00 p.m. We were met with resistance over the phone, first by telling us they close at 9:00, then when that wasn't enough to deter us from ordering, they said we'd have to be there in 5 minutes. When I said we could be there in 5 minutes, then they said well we're out of Curry. I said that's fine I'd still like to order, and then was passed to another person who said we'd have to be there in 10 minutes. We've been on the phone for about 5 minutes at this point and could have already ordered and been on our way. We finally got our order placed and arrived as agreed in 10 minutes. Ironically, my food was not ready when I arrived 10 minutes later. So while I waited for my food I observed what appeared to be the host walking around to guests, asking them if they needed a takeout box when it looked like they just barely sat down to eat their food. The host seems somewhat disgusted and walked back to the front desk. When we got home and opened our food, we both ordered pineapple fried rice with chicken, which had two chunks of pineapple in each order. How can you call it pineapple fried rice if you hardly put any pineapple in it? What's going on with this restaurant?"

La Playa Azul

La Playa Azul

914 Santa Barbara St Santa Barbara, CA 93101-2100, West Jordan, United States

Fish • Salad • Juice • Casual


"I have been here for years and have enjoyed the experience most. since the pandemic I have weakened because of health that make it too risky, cannot go personally, but I have ordered from them regularly to support local restaurants, although it is not cheap to order by one of the delivery services. at the beginning, the food kept, although always expensive, up to personal standards. that has changed until the last time, I actually feel as if I was deliberately insulted. so they apply their garnel taco: grilled Mexican white wild garnel tacos served with roasted tomato jalapeño salsa, crema roja, pico de gallo and finely crushed cauliflower spices with fresh lime juice and avocado slice I don't like heat or rohe tweak, so I asked them to keep the salsa and pico. in person and in the past, I have exactly what I ordered, including the crema, the cauliflower, the avocado, the limette and perfectly cooked garnel. the last two times it came without the crema, so it was dry, but I thought, hey, everyone can have a bad day, or they just forgot this one thing. the picture shows what I have this time. 3 overdrilled, dry garnels on a tortilla. for $9.75 plus control and fees. no restaurant that cares for his food would ever send such a thing out of his kitchen! even if it is a delivery service for someone who cannot complain. it is uprightly disrespectful for its customers. they may not know that I am a long-term customer who has supported them for the last 20 years, but that should not be important. I also ordered the krabbenquesadilla and for the third time it had peeled in it. also here cost this $19 and it is not a pleasant dining room experience to stop mid-snail and try to spit out shell pieces. they also added paprika from an unknown background, although it is not again in the description from their own menu. I get the impression that because it is the delivery and so, there are no consequences to serve bad food (and not what promises its own menu), they simply don't care. I give them two stars just because the vegetable burrito was as ordered and good. after these last bad experiences and above all this last sincere insult where I literally felt like I had been robbed, it will probably be a long time before I order from this restaurant again. there are many Mexican restaurants in the city and undoubtedly there is one out there that does not insult its customers and delivers what its menu promises."