"Last night we ordered by phone (previously: the delivery service should take 1 hour when you pick up yourself, you can take your food after 20-30 minutes. I was in the store after 30 minutes and got 30(! Minutes are waiting for our food. I already complained at the store, but when I realized at home that some of the wrong meat was on my grill plate, I called to complain again. Result: After a series of introductions, the lady asks me on the phone (always polite when I can stay short. I could ask my question, of course, but why? She probably didn't even hear. At the first moment, I thought she'd get the boss to the phone, but then I had to find out that she had put the listener to pick up an order on the other phone... That's it. Even if the orders were previously eaten, they were delivered/prepared incorrectly in 9 out of 10 cases. I will not pick up or order there, and I also advise anyone who asks me! PPS: It was always okay."
