"I hadn’t been here in a while, and stopped for a quick bite to go, on my way to an event. There were a few people in line, and at least 5 employees behind the counter. When I got to the counter, I was greeted with “What do you want?” I ordered the farmhouse and half a dozen bagels (3 plain and 3 blueberry), and a tub of cream cheese. When I got to the order fulfillment counter, I was told they were out of plain and had only 1 blueberry left. No word on when more might be coming out. I had to choose other flavors that were second or even third choices. I wasn’t given the option to get the bagels sliced, but once I saw how they were sliced, I was glad I didn’t ask for sliced. Not one bagel I saw was sliced evenly all were on a diagonal or with very thin bottom and very thick tops. My sandwich ingredients were just sort of thrown on. Additionally, there wasn’t a plastic, disposable knife to be seen anywhere, and I wasn’t offered one either. Employees were too busy to ask. Bagels were hard when we had some later that day, and my sandwich wasn’t great. Completely disappointed in the overall experience. Not pleased with the food quality compared to price either. Next time I want to spend almost $20 on bagels, I’ll go elsewhere. Bruegger’s was a total waste of money and time."
