"This Panera Bread locations is a very popular one, but its age is really starting to show and the location 's maintenance is clearly lacking. The building itself is in the older Panera style, which would be fine if it was well maintained, but instead you have a really difficult parking lot to navigate. With how busy this location is, it seems to be very difficult for them to handle the breakfast and lunchtime rushes. The line is one of the smallest I 've seen at a Panera location, and the dining area is large but awkward it 's very hard to find a comfortable table here. What 's worse is this location is very slow, especially during peak hours like breakfast and lunch. Even pickup orders are never completed on time, so what you end up having to do is adjust your pickup time based on how long you think it will take for your order to be ready, rather than the Promise Time that you pick at checkout. I understand that some of these issues may be beyond the control of this particular location, but they 're a lot of the reasons I don 't come to this location anymore. For the amount of money that Panera is charging, you really would think that these are issues that you wouldn 't have to put up with. The food is good at best, but by the time you get to it, you 've already got a bad taste in your mouth from the frustrating customer experience."
