The Spare
Kings Dining Entertainment Cool Springs Franklin

Kings Dining Entertainment Cool Springs Franklin

1910 Galleria Blvd, Franklin, United States

Juice • Dining • Drinks • Chicken


"Our group of 7 did a Dine and Bowl on a Tuesday during lunch time. There were 2 other groups (one of 6; one of 3) of people eating when we were there. Neither of those groups bowled post-lunch. We arrived at 12:10 for our 12:15 PM reservation and found no one working at the front. At 12:15, someone coming from the back finally came to the front. He did not greet us or ask if we had a reservation, I had to say that we made one online. He walked around and found a table that had reserved sign on it and said I think this is it. We sat from 12:15-1:15 before our food was brought out. We had to ask for refills, we weren 't offered them. The server was not attentive or seemed like he wanted to be there. I observed 6-8 people that worked there, but only interacted with our server and someone who set up the bowling room for us. Once our group was done, we got settled into the bowling room, which was a nice set up. And we appreciated being able to keep our drinks and order anything else if we liked. Our group didn 't order dessert but we did ask for refills. We started to bowl and one of the lanes broke within the first frame. We had to search to find someone to fix it. And after it was apparently fixed, we were not informed. So, we sat until someone asked if it was working okay. Overall, the environment was nice and we wanted to like it, but the service for a mid-day Tuesday was horrific. I would hate to see the service when it is busy. If you are set up to take reservations, it seems that we would have been treated a little better than what we got for what we paid."

Kings Dining Entertainment Boston Seaport

Kings Dining Entertainment Boston Seaport

60 Seaport Blvd, Boston, United States

Pub • Dining • Cheese • Drinks


"The customer service experience was something that strongly impacted our review. Reasons why below: The wait staff were extremely rude and unapproachable. We were initially sat at a table designated for four people max in the middle of the bar area; reservation was made for 7 people. When we asked to move to a more accommodating table they informed us that booths need to be specifically reserved. I spoke on the phone with someone from Kings twice before arriving and there were no mention of specific areas that we need to reserve. They seem irritated and reluctant with our request to move to a table to fit our entire party. Our direct waiter/waitress was unpleasant and seemed irritated with orders that we gave. We had dirty dishes and empty glasses sit at our table for over an hour, without being asked for refills. A lot of money on additional drinks was missed for the lack of service. Waited 4+ hours for a lane to open up for us, with the reservation. We understood the demand for the lanes, but the lack of communication and service was very detrimental to our experience. We were informed when we finally got a lane that we would have someone come over and serve us and not to approach the bar. We waited 20 minutes without any service and had to approach a manager who was walking by that we were still waiting on a server (After we talked to two separate servers about coming over to our lane). We typically are easy going and are very understanding of situations out of the servers control, however a lot of these frustrations could have been avoidable. We spent a lot of money and time to have such a negative experience. With that being said, we were very disappointed with the entire experience at Kings. Unfortunately, we will not be returning or recommending to friends."

Kings Dining Entertainment

Kings Dining Entertainment

1500 North Clybourn Avenue, Chicago, 60610, United States Of America

Pub • Pizza • Dining • Drinks


"A Memorable Holiday Bash at Kings Bowling in Lincoln Park! I recently hosted a holiday party at Kings Bowling in Lincoln Park, and I cannot express enough how thrilled I am with the outstanding service we received. The entire experience was nothing short of exceptional, making our celebration truly memorable. From the moment we walked in, the staff at Kings Bowling went above and beyond to ensure our party was a success. The level of professionalism and attention to detail was impressive. The atmosphere was vibrant, and the decor added a festive touch that perfectly complemented the holiday spirit. The service was the highlight of our evening. The staff members were not only attentive but also friendly and accommodating. They seamlessly managed every aspect of our event, allowing me to relax and enjoy the festivities with my guests. The personalized attention they gave to our party made us feel like VIPs. The bowling lanes were in fantastic condition, and our group had a blast playing friendly games. The energy in the venue was infectious, and it created a lively and enjoyable atmosphere for everyone. The combination of great music, delicious food, and a well-stocked bar ensured that our guests were thoroughly entertained throughout the night. Speaking of food, the catering at Kings Bowling was top-notch. The menu offered a variety of options to suit all tastes, and the quality of the dishes exceeded our expectations. The flavors were exquisite, and the presentation added an extra touch of elegance to our celebration. In conclusion, Kings Bowling in Lincoln Park exceeded our expectations in every way. The impeccable service, festive ambiance, and attention to detail made our holiday party an absolute success. I would highly recommend Kings Bowling to anyone looking to host a memorable event. Thank you to the entire Kings Bowling team for making our holiday celebration truly special!"