Telefon: +12106466922
Cím: 5013 Walzem Rd, 78218, Windcrest, US, United States
Város: Windcrest
Ételek: 11
Vélemények: 2053
Weboldal: https://burgerking.com/store-locator/store/restaurant_10815
"After about ten minutes, a staff member came over with a bag of chicken fries, only to tell me they were out of them. Confused, I asked him what he had instead, and he mentioned “spicy chicken fries.” I requested a refund for the chicken fries, but he told me that they couldn’t refund me because the order had already been processed. This didn’t make any sense to me. I then asked what he could do to make up for not having the chicken fries, and he offered to throw in some mozzarella sticks. However, they were cold, just like the burgers we received. Overall, it was a terrible experience. It’s a real shame because we used to enjoy Burger King. From now on, we decided to visit a different loc...
Cím
Nagualjoe
I visited the drive-thru during lunchtime. Each time, I’m warmly greeted by a friendly young Asian woman at the window. The food always seems to taste even better when she's on duty!
Menü - 11 lehetőség
Az összes ár becsült.
Vélemények
Ramesh
My experience with this Burger King has been quite mixed. On one occasion, I had to wait over 30 minutes in the drive-thru. Even when I pre-ordered via the app, they either didn’t have my order or claimed they never received it. Unfortunately, I had to wait in the drive-thru line since the lobby was usually closed. However, I remember a time when they seemed to be managing things better. I believe there’s potential for improvement, so I’m not ready to give up on them yet.
Ramesh
For the love of god, they need to train their staff on the difference between a simple cheeseburger and a hamburger. Nine times out of ten, I end up getting a hamburger instead of the cheeseburger I ordered. It got so frustrating that I eventually stopped going there. However, today I didn’t have much choice since we were short on time. After a few months of not visiting, I hoped that maybe some of the staff had improved. Clearly, that wasn’t the case. When I go to this place, I have to speak slowly and clearly to ensure they understand my order and any modifications I request.
Jan
After about ten minutes, a staff member came over with a bag of chicken fries, only to tell me they were out of them. Confused, I asked him what he had instead, and he mentioned “spicy chicken fries.” I requested a refund for the chicken fries, but he told me that they couldn’t refund me because the order had already been processed. This didn’t make any sense to me. I then asked what he could do to make up for not having the chicken fries, and he offered to throw in some mozzarella sticks. However, they were cold, just like the burgers we received. Overall, it was a terrible experience. It’s a real shame because we used to enjoy Burger King. From now on, we decided to visit a different loca...
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