"FAZIT FOR THE SCHNELLEN LESER. Right next to the zoo entrance, the entrance to the city park and opposite the clinic, an Austrian in the Ruhr area. Typical Austrian cuisine and lunch table offer a very good service with exceptionally good service war management. Location: Very easy to reach by car and public transport in a well maintained white house on the outskirts of the city (initial park and zoo Bochum, opposite the hospital district, very close to the Starlight Express, parking nearby and parking garage, all a few minutes walk away. View of the house Ambiente: Over three steps you can reach a typical Austrian (Wiener Bistro/Cafe with parquet floor and with Thonet chairs as well as with round chairs with yellow fabric and small round tables, on the wall a huge table with an offer “the Kaiserbäckerei”, a white counter and a preparatory desk. A large window front opens the view of the large garden terrace adjacent to the zoo and equipped with “beer garden furniture” and a large mobile awning as well as large parasols. To the right hand enter a large longer space, equipped with parquet flooring and with a centrally laid long sisal carpet, square tables, which are provided with a white shiny table top (loaded with a soft base). Chairs with green fabrics and round armchairs covered with fabrics yellow. Large windows on all three sides, flowers and winter arrangements on the window benches, on the tables white tealight holders made of porcelain, small white porcelain plate, white paper napkins with name imprint of the restaurant, beautiful old chrom hotel cutlery. Round wall lights, coat stand and fabric-covered walls with baroque pattern and on the face a white porcelain deer head, well illuminated by a special place. cutlery decobrasch at the front of the restaurant Service: We were very kindly greeted by two middle women. Both wore black bistro aprons, white blouses with black flies, a very precise impression. After we were allowed to sit at the table (we were able to choose the table free, the boxes were handed over to us and asked for drinks. In the past, I rarely experienced such excellent service-crisis management as here in this restaurant. Later. At both ladies we felt very good and taken seriously as a guest. The selected meals are served at noon, including lunch. From the extensive menu with typical Austrian dishes (appearants, soups, main dishes, food for children, desserts, as well as from bakery a wide selection of cakes and cakes as well as an additional daily offer. We decided for lunch: pork fillet with cabbage vegetables and croquettes (9,90 € and from the main card: Wienerschnitzel vom Deutschen Kalb mit Erdäpfelvogerlsalat (21,90 €). As an appetizer, I ordered a beetle of green Veltliner soup, which I had not received, which did not disturb me in retrospect. A little later. Front: there were fresh reddish white bread in an elongated wooden box wrapped in a gray fabric napkin (2 varieties, plus a small glass with lid with fresh paprika dimmer. in advance: Bread and Dip A very beautiful beginning that stopped the first hunger. Pig fillet: Wrapped on a white oval porcelain plate with arched flag, centrally placed 2 three-finger thickness large fillet pieces of strong ham. Among them is a strong dark roast sauce, which was exchanged on request of my accompaniment for the avized mustard sauce, as well as several cabbage species (cauliflower cabbage, cabbage rabi). From the pork fillet there was a pleasant, inviting, strong aromatic scent that immediately woke up the flavor nerves. Unfortunately, the fillets were cooked somewhat too long, so they were too dry. The court guarded everything. The Wiener Schnitzel was also served on a large white porcelain plate: the first impression of a real eye-catcher! Forge the golden yellow panade, garnish a glass with plierberries and a quarter of lemon. Accompanied by a also white porcelain plate with potato salad, in oil and a large part field salad with a beautiful mustard. Wienerschnitzel potato salad and field salad The Schnitzel perfect: The calfsal is very thin, juicy, a tasty, slightly wavy panade – so must be a Wiener Schnitzel, a palate for me. Potato salad, typical Austrian, also very tasteful. The field salad is a very good refreshing companion. That was to my taste, and I will certainly repeat. And now in crisis management: When I served food, I argued that I did not receive the appetizer soup I had ordered. Affected face with the servant. She apologized immediately and offered to take the carving back immediately to bring me the soup. But I didn't give up, and I was looking forward to carving, so I didn't have a big problem. The criticism of the cooking condition of the somewhat too dry pig fillets was also immediately accepted without objection and discussion. Shortly afterwards, the managing director apologised for these Fauxpas and immediately offered a drink from the house as well as a glass of wine. He thanked the guest for this feedback so that further errors can be excluded. Espresso from the house Also apologised the other servant who had received my order and even asked a small cake as excuse. I refused, however, how M. was done after enough excuses. Conclusion: Here it was immediately clear that the service had made a feedback from the guest for kitchen and management. Without If and But this complaint was accepted and immediately the corresponding apology for the Fauxpas was carried out. I call this very exemplary and interested in the guest. Some other restaurants can cut a piece. Thanks for this reaction, dear service! Beverages: 1 bottle of mineral water 0.75 l Gerolsteiner Medium (5.80 €9, 0.2 l green Veltliner (5.60 €). Green Veltliner Mineral Water Cleaner: All rooms, including toilets, in a perfect condition, no complaints. Conclusion: A neat handmade kitchen performance. Austrian cuisine as I met her in the country and appreciated. An excellent service warfare, I look forward to the next visit. My review: 4 – again happy (1 – certainly not again, 2 – hardly again, 3 – when it comes back, 4 – again happy, 5 – again – after “Kuechenreise”"