Luigi's - Meny

1600 Bay Street, Eustis, 32726, United States Of America

🛍 Pizza, Italian

4.5 💬 513 Anmeldelser

Telefon: +13524833090

Adresse: 1600 Bay Street, Eustis, 32726, United States Of America

By: Eustis

Retter: 35

Anmeldelser: 513

"I'M A PIZZA SNOB! WHEN WALKING IN, THE AROMA SETS THE ENTIRE EXPERIENCE. YOU KNOW THE FOOD WILL BE DELICIOUS, THE SERVERS ARE HAPPY AND ANIMATED. THE MENU GIVES YOU WONDERFUL ITALIAN CHOICES."


Adresse

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Like eating in a friend's home. The atmosphere is friendly, the food really good, the price fair.

Anmeldelser

KIM
KIM

I'M A PIZZA SNOB! WHEN WALKING IN, THE AROMA SETS THE ENTIRE EXPERIENCE. YOU KNOW THE FOOD WILL BE DELICIOUS, THE SERVERS ARE HAPPY AND ANIMATED. THE MENU GIVES YOU WONDERFUL ITALIAN CHOICES.

Kategorier

  • Pizza Fordyp deg i våre perfekt bakte pizzaer, laget med håndkastet deig, rik tomatsaus og en blanding av gourmetoster. Hver skive er full av friske toppinger som sikrer en deilig bit hver gang.
  • Italian Nyt de rike og mangfoldige smakene av Italia med vår meny, som tilbyr klassisk pasta, smakfulle risottoer og tradisjonelle kjøtt- og sjømatretter, alt laget med autentiske ingredienser og lidenskap. Buon appetito!

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"I have scrolled through the reviews realized that I was not the only person in the last year who has had problems with employees from this location. They are rude, demeaning and lie. I have complained to corporate instead of them reaching out to rectify the situation or even give someone a decent moment to speak about an experience. The managing staff owner ignore and are completely rude to customers. I went through the drive thru in January, the employee was at my window and asked me my name 3 times, I repeated myself 3 times. She then asked me my order, I gave her my order and what happens.. she asked me to repeat it 3 times. By the 3rd time Iam truly frustrated and am thinking she is trying to be petty I raise my tone and repeat my same order as I had the 2 times before. She then states that she wasn't going to take my order. I stated I'd order through the window she said no you won't order at all. Gets on radio and tells someone to not take my order. I get to the window and the manager refuses to take my order. I try to explain the situation, they then say that she stated I just yelled at her for no reason and told me to come back another day. I come back 3 times after that no problem. The 4th time they take my order tell me to pull up and I wait 15 minutes for my food. The manager comes out and states Iam banned from ordering and as a courtesy they will give me the food I already paid for. I asked why and they stated the woman said I cussed her out and they do not allow that. I called corporate of course. Which they tell me to call every week until I get a response. It wasn't until corporate decided to push my complaint to a corporate manger that the owner finally reached out to me 3 months later. He stated through email to cease contacting corporate bc they don't have any basis on the decision and that I was verbally abusive and physically threatening. Which is confusing as I do not know how you can come to that conclusion from what transpired. This location obviously trains its employees to be rude and demeaning to customers and if you have a complaint they will not respond to anything unless it's positive. Scroll through the reviews. The owner only responds to positive reviews and does not care about true reviews or problems that happen in his establishment. Customers are not expendable and we should be treated as people."