Ruth's Chris Steak House Harrah's Cherokee Casino

777 Casino DriveNC 28719, 28789, CHEROKEE, United States

🛍 Steak, Seafood, Steakhouse, Bar-Lounge

4.4 💬 4802 Anmeldelser

Telefon: +18284978577

Adresse: 777 Casino DriveNC 28719, 28789, CHEROKEE, United States

By: CHEROKEE

Retter: 32

Anmeldelser: 4802

Nettside: https://www.ruthschris.com/Restaurant-Locations/Cherokee

"First, the service was SO slow. The tables around us were all complaining and since we sit so close we know they were also unhappy with the food too. Au Gratin potatoes were in a bland milk- two other tables I saw, plus us barely touched them. The Brussel sprouts were hard- another table had them also and she even asked the server to microwave to make them softer. I ordered a Ribeye and I have to say that I haven’t had a poor quality steak in a while and that one took the award. I didn’t eat all day, skipped having a salad with dinner so I could enjoy my Ribeye and potatoes… needless to say we left hungry and ended up in the food market eating fish and chips. Very disappointing. Went to Bri...


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User User

Good quality, but not even the best steak in the resort

Anmeldelser

CarolN
CarolN

We had a party of 6 for dinner. Two of the people had fish that was T cooked all the way some of our food was lukewarm Caesar salad was okay. The bathroom was so dirty and service was slow


OpenTable
OpenTable

I hate to say how terrible it was this time, because I’ve been other times and it was okay or even awesome. This time, however, was terrible. 2.5 hours, flighty server who forgot to put in my order and having to watch at least 4-5 tables other tables turn around before getting my entree was pretty bad. Then the steak was cooked an entirely different level of done than requested. I wasn’t about to ask to change that. Very disappointing, Ruth’s Chris. I expect better of you.


OpenTable
OpenTable

First, the service was SO slow. The tables around us were all complaining and since we sit so close we know they were also unhappy with the food too. Au Gratin potatoes were in a bland milk- two other tables I saw, plus us barely touched them. The Brussel sprouts were hard- another table had them also and she even asked the server to microwave to make them softer. I ordered a Ribeye and I have to say that I haven’t had a poor quality steak in a while and that one took the award. I didn’t eat all day, skipped having a salad with dinner so I could enjoy my Ribeye and potatoes… needless to say we left hungry and ended up in the food market eating fish and chips. Very disappointing. Went to Brio...

Kategorier

  • Steak Nyt prime kutt av saftige, møre biffer, perfekt grillet til perfeksjon. Hver bit tilbyr en smakseksplosjon, servert med klassiske tilbehør og deilige sauser for å forbedre din spiseopplevelse.
  • Seafood Dykk ned i havets ferskeste fangst med vårt utvalg av sjømat, som har utsøkte retter tilberedt med høykvalitets fisk og skalldyr. Nyt smakene fra havet i hver bit!
  • Steakhouse Nyt førsteklasses stykker av mørt, saftig biff tilberedt til perfeksjon, servert med klassiske sideretter. Nyt de rike smakene og smakfulle krydderne som gjør hver bit til en uforglemmelig opplevelse. Perfekt for biffelskere.
  • Bar-Lounge Opplev en avslappet atmosfære på vår Bar-Lounge, hvor du kan slappe av med et forfriskende utvalg av cocktails, fine viner og håndverksøl, komplementert av en rekke deilige småretter og snacks perfekte for å dele.

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"Waited in line, 45+ minutes just to order a drink at the bar. Other lines have gotten served. Line waiting patiently to be served, yet not served in 45+ minutes. Will update with total time taken! Plenty of open tables and seats at the bar, kind of crazy! Managed (more than one) restaurant and also worked in them, simply speak to the people waiting hey it will be xxx minutes we 're behind . Nothing communicated and spoken, and also watching more than. One party just walk up to the bar and be served! Restaurant rewards free for all mentality and simple ignoring the rest. Why be civil? Walk directly up to the bar and order what you need as soon as you get there, will be all set! Update! Over 1 hour and not even a server or bartender to say we will help you soon . Waiting with people in front of me, clearly designated waited at the bar lines, not a single piece of communication from the workers of the restaurant. This is on a Wednesday afternoon at 450 pm. Literally just a case of noone wanting to speak to the people waiting, I 've been there! Sadly that is your job Please, tell me it will be an hour before I even get a drink, and I will not wait. Instead not a single piece of communication when there are clearly open bar seats, and others WALK UP TO THE BAR IN FRONT OF THE LINE AND GET SERVED DRINKS. Lol Update: sat at bar, at a single person seat that was open for over 30 minutes while I started at it. Ordered food, served bread that is cold, no oil to dip in, no seasoning, no butter, literally a plate of cold bread, loaf cut in half. Have you ever been served plain bread as an appetizer and not actually had anything other than plain bread? Must be because I 'm single and young. I took a bite but not very appetizing with nothing served along side. People next to me day in 5 minutes of waiting had plenty of butter. The person serving me could not even look at the butter they were serving to others and serve it to me as well! Almost never felt so disrespected in a restaurant before. Extremely disappointing as the service is only going down after the long unnecessary wait."