Casa Cafe Mexican Grill

433 Professional Dr, Richmond I-40475-8324, United States

🛍 Cafe, Lunch, Mexican, Chicken

4.3 💬 3683 Reviews

Phone: +18596263666

Address: 433 Professional Dr, Richmond I-40475-8324, United States

City: Richmond

Dishes: 5

Reviews: 3683

"First time here. Worst service I’ve received at a restaurant in a long, long time. Came in with my husband and toddler. We were seated. Our waitress came like 15 minutes later and mumbled “Drinks?” We ordered waters and our kid’s meal. She came back with waters and at that time we ordered our food and a margarita. Margarita never comes. Kid’s food eventually comes. We wait and wait and wait for about an hour. In this time, a family of 6 has been seated behind us and have already received their food. She doddles up fo our table after talking to the table next to us looking confused and says “Do you all need something?” Still trying to be polite, we says “Just some more water when you get a c...


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Sharon Sharon

Not busy, but no one acknowledged us when we walked in, for over 5 min. We couldn't find our server for drink refills, box, and check. Asked another to help us.. . 15 min later he brought our check, still no box or drinks. Bathroom was not clean and had no paper towels or lids on the trash cans in the stalls, so it smelled bad. The food wasn't bad, but the experience was not even average!

Menu - 5 options

All prices are estimates.

Reviews

Naomi
Naomi

Well, we sit down. Ordered drinks, cheesy sauce and of course they bring the sauce and chips. My 6 yr old had to go to the bath room.. got back to the table and it was all cleaned up . REALLY....she ordered fries and burger, well it is a plain burger, no nothing on it ,,,it was tough, and burned.. no remorse from any of them. They kelp asking me if I wanted a to go box, I hadn't even gotten my meal yet....last time there.


Donnetta
Donnetta

We order here alot for our business. However today was awful the food was cold and wrong, the person at the front check out was extremely rude. When I called to talk to the manager the one that checked us out said he was the manager but with his attitude he does not need to be in management period. Never asked did we want a refund nor did he offer to replace the wrong orders. I gave them a 1 star because it wouldn't let me leave a review or they wouldn't have gotten that.


Emily
Emily

First time here. Worst service I’ve received at a restaurant in a long, long time. Came in with my husband and toddler. We were seated. Our waitress came like 15 minutes later and mumbled “Drinks?” We ordered waters and our kid’s meal. She came back with waters and at that time we ordered our food and a margarita. Margarita never comes. Kid’s food eventually comes. We wait and wait and wait for about an hour. In this time, a family of 6 has been seated behind us and have already received their food. She doddles up fo our table after talking to the table next to us looking confused and says “Do you all need something?” Still trying to be polite, we says “Just some more water when you get a ch...

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.

Amenities

  • Menu
  • Kids
  • Lunch
  • Dinner

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