"I want to preface this review by saying, in this day and age, I give people in any service industry a lot of grace. We 're all human, and these are trying times. But BuzzCatz was beyond bad...zero stars if I could. As,others have said, I had high expectations based on reviews. Went in and looked at the pre-made items, you can see what the chicken salad wraps actually look like. Tasty, but half the size of a normal wrap. I guess that 's what you get for $6 in a beach town. But I digress. When I went to the register to order, a young woman was fidgeting w her phone or jewelry, and another worker had to nudge her to notice a customer was even there. I ordered a 16oz iced latte, and she actually had to ask me to repeat the order as she forgot it in like 10 seconds? Then she asked me a couple of times about the wrap--it was right there on the counter!! Paid for my drink and wrap, and went to the restroom. Came back and no drink on the counter? Asked if my drink was up, and another worker said, uh, no, I haven 't made that. She 'd been busy talking w her boyfriend? She finally made my drink. Wayyyy too much milk, and not enough ice. Had a few sips and threw the rest away. When the cat 's away...."