Gator's Dockside Eustis

15241 US Highway 441, Eustis, United States

🛍 Seafood, American, Fast Food, North American

4.1 💬 2525 Reviews

Phone: +13523571255

Address: 15241 US Highway 441, Eustis, United States

City: Eustis

Dishes: 35

Reviews: 2525

Website: https://www.gatorsdockside.com/

"There was no waiting time. However, her floor was so dirty / sticky my sandal literally on the carpet to the point that I almost liked. Table was so sticky had hard time to pick up menus to even place order. Cleanliness poor food didn't get much better staff gotten beverage order grounded. Then could not listen to simple instructions as we wanted food. What we wanted... Chickens tender and fries w/ Honey Mustard on the side Sweet tea no ice, and ribs and frits w/extra BBQ sauce on the side and soda-Liteeis. Not a difficult job. What we have... unsweet tea in a glass of ice. Chicken onions drowned in honey mustard. Soda full of ice and some swimming in soda. Ribbons without BBQ sauce. Had to...


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User User

Best, cheesesteak in the county. Always a favorite here. Foods good service is good and the menu is just varied enough to bring me back.

Menu - 35 options

All prices are estimates.

Reviews

User
User

Huge outdoor dining terrace at the lake with friendly bar. Chow is delicious? the different types of streets tacos are a real treat and the prices are good. Just a great neighborhood hangout!


User
User

It's a sports bar...it's good for what it is. If you love wings, they have huge large selection. I had fish and chips. Nice and crunchy. It was served hot and with a big smile. The staff members were pleasant. There is a pool table and several amusement game machines for fun. They also have a digital menu QR link on each table. (See pic)


User
User

There was no waiting time. However, her floor was so dirty / sticky my sandal literally on the carpet to the point that I almost liked. Table was so sticky had hard time to pick up menus to even place order. Cleanliness poor food didn't get much better staff gotten beverage order grounded. Then could not listen to simple instructions as we wanted food. What we wanted... Chickens tender and fries w/ Honey Mustard on the side Sweet tea no ice, and ribs and frits w/extra BBQ sauce on the side and soda-Liteeis. Not a difficult job. What we have... unsweet tea in a glass of ice. Chicken onions drowned in honey mustard. Soda full of ice and some swimming in soda. Ribbons without BBQ sauce. Had to...

Categories

  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Menu
  • Kids
  • Lunch
  • Dinner

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"I have scrolled through the reviews realized that I was not the only person in the last year who has had problems with employees from this location. They are rude, demeaning and lie. I have complained to corporate instead of them reaching out to rectify the situation or even give someone a decent moment to speak about an experience. The managing staff owner ignore and are completely rude to customers. I went through the drive thru in January, the employee was at my window and asked me my name 3 times, I repeated myself 3 times. She then asked me my order, I gave her my order and what happens.. she asked me to repeat it 3 times. By the 3rd time Iam truly frustrated and am thinking she is trying to be petty I raise my tone and repeat my same order as I had the 2 times before. She then states that she wasn't going to take my order. I stated I'd order through the window she said no you won't order at all. Gets on radio and tells someone to not take my order. I get to the window and the manager refuses to take my order. I try to explain the situation, they then say that she stated I just yelled at her for no reason and told me to come back another day. I come back 3 times after that no problem. The 4th time they take my order tell me to pull up and I wait 15 minutes for my food. The manager comes out and states Iam banned from ordering and as a courtesy they will give me the food I already paid for. I asked why and they stated the woman said I cussed her out and they do not allow that. I called corporate of course. Which they tell me to call every week until I get a response. It wasn't until corporate decided to push my complaint to a corporate manger that the owner finally reached out to me 3 months later. He stated through email to cease contacting corporate bc they don't have any basis on the decision and that I was verbally abusive and physically threatening. Which is confusing as I do not know how you can come to that conclusion from what transpired. This location obviously trains its employees to be rude and demeaning to customers and if you have a complaint they will not respond to anything unless it's positive. Scroll through the reviews. The owner only responds to positive reviews and does not care about true reviews or problems that happen in his establishment. Customers are not expendable and we should be treated as people."