Kiku Japanese Steakhouse

15211 Us Highway 441, Eustis, 32726, United States Of America

🛍 Sushi, Asiatic, Hibachi, Salads

4.5 💬 2101 Reviews

Phone: +13524838288

Address: 15211 Us Highway 441, Eustis, 32726, United States Of America

City: Eustis

Dishes: 35

Reviews: 2101

Website: http://kikuhibachiandsushi.com

"I ordered Tempura Chicken (6 Pc) and Kiku Roll and expected actual tempura. what I got is chicken and a roll that are panko breaded and fried. I was really craving tempura, not panko. Im left disappointed with these 2 dishes but everything else is great as usual."


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Tricia Tricia

Great value, good food, they accomodated my gluten sensitivity

Menu - 35 options

All prices are estimates.

Reviews

Melanie
Melanie

It was honestly so yummy and had the perfect crunch! Made me want to try the whole menu tbh. Kudos to the chefs!


Peggy
Peggy

The door dash person was perfect. We have been going here a long time and the food is always perfect. This time not. Burnt bottom of the noodle container causing them to fall onto my floor. Chicken not fully cooked. We will not order from kiku again .


Dayna
Dayna

I ordered Tempura Chicken (6 Pc) and Kiku Roll and expected actual tempura. what I got is chicken and a roll that are panko breaded and fried. I was really craving tempura, not panko. Im left disappointed with these 2 dishes but everything else is great as usual.

Categories

  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
  • Asiatic
  • Hibachi
  • Salads Fresh, vibrant salads crafted with seasonal ingredients, perfect for a light yet satisfying meal. Enjoy a variety of flavors and textures in every bite, from crisp greens to colorful vegetables and delicious dressings.

Amenities

  • Menu
  • Takeout
  • Children
  • Reservations

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"I have scrolled through the reviews realized that I was not the only person in the last year who has had problems with employees from this location. They are rude, demeaning and lie. I have complained to corporate instead of them reaching out to rectify the situation or even give someone a decent moment to speak about an experience. The managing staff owner ignore and are completely rude to customers. I went through the drive thru in January, the employee was at my window and asked me my name 3 times, I repeated myself 3 times. She then asked me my order, I gave her my order and what happens.. she asked me to repeat it 3 times. By the 3rd time Iam truly frustrated and am thinking she is trying to be petty I raise my tone and repeat my same order as I had the 2 times before. She then states that she wasn't going to take my order. I stated I'd order through the window she said no you won't order at all. Gets on radio and tells someone to not take my order. I get to the window and the manager refuses to take my order. I try to explain the situation, they then say that she stated I just yelled at her for no reason and told me to come back another day. I come back 3 times after that no problem. The 4th time they take my order tell me to pull up and I wait 15 minutes for my food. The manager comes out and states Iam banned from ordering and as a courtesy they will give me the food I already paid for. I asked why and they stated the woman said I cussed her out and they do not allow that. I called corporate of course. Which they tell me to call every week until I get a response. It wasn't until corporate decided to push my complaint to a corporate manger that the owner finally reached out to me 3 months later. He stated through email to cease contacting corporate bc they don't have any basis on the decision and that I was verbally abusive and physically threatening. Which is confusing as I do not know how you can come to that conclusion from what transpired. This location obviously trains its employees to be rude and demeaning to customers and if you have a complaint they will not respond to anything unless it's positive. Scroll through the reviews. The owner only responds to positive reviews and does not care about true reviews or problems that happen in his establishment. Customers are not expendable and we should be treated as people."