O'charley's Restaurant Bar

11315 Princeton Pike, Springdale, United States

🛍 Bar, American, Fast Food, North American

4.2 💬 10976 Reviews

Phone: (+1)5137728830

Address: 11315 Princeton Pike, Springdale, United States

City: Springdale

Dishes: 35

Reviews: 10976

Website: http://www.ocharleys.com

"I ordered to pick up on Wednesday night. I came to wait 15 minutes in the parking lot. No one came out to take my payment, so after I sat there for 40 minutes, I called to check the status. She stopped me checking my order. For 10 seconds, someone has fulfilled my order. No explanation why it took so long. I then went to my house for 2 miles, just to discover the cake, everything was crushed and all the food was cold. Question: Why do you ask about the car description and have special park G spots for the deck when no one regularly checks? How long did my food sit on the counter waiting to be carried to the car? Answer: long enough to be NIE a returning customer!!!!!!!!!!!!!!!!!!! N."


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User User

Great food. Bar dining area filled upon arrival. Bartender, Jeff stopped with orders and bar drinks. Clean. New combination prices available for meals. Steak juicy, tasteful. Louisiana Sirloin

Menu - 35 options

All prices are estimates.

Reviews

User
User

Although I understand that mistakes occur naturally in a while, I am very disappointed at the service I received in this restaurant. This is the second time I had a problem with an order in this place. Both events spoke to me as if I was stupid when I addressed the problem. They were also incredibly slow to reach a resolution. I will not be back, please waste your time order here. The only reason I gave them 2 stars is because they gave AT LEAST my money back this time.


User
User

Terrible service. Placed a to go curbside order, waited almost 30 minutes then went inside where I was told they did not have the item. This young girl kept going in the back to talk to the manager who did not once come out to deal with the situation. They replaced the meal with another which took another 25 minutes to get out and then they did not even have the other items we ordered in the bag. Again not one sight of the manager. IF you cant handle customers who are upset then don't be a manager. Garbage service


User
User

I ordered to pick up on Wednesday night. I came to wait 15 minutes in the parking lot. No one came out to take my payment, so after I sat there for 40 minutes, I called to check the status. She stopped me checking my order. For 10 seconds, someone has fulfilled my order. No explanation why it took so long. I then went to my house for 2 miles, just to discover the cake, everything was crushed and all the food was cold. Question: Why do you ask about the car description and have special park G spots for the deck when no one regularly checks? How long did my food sit on the counter waiting to be carried to the car? Answer: long enough to be NIE a returning customer!!!!!!!!!!!!!!!!!!! N.

Springdale

Springdale

Springdale, nestled in Northwest Arkansas, boasts natural beauty and rich culture, with a taste for Southern comfort foods like BBQ and fried catfish, reflecting its vibrant community.

Categories

  • Bar Explore our diverse selection of refreshing cocktails, craft beers, and fine wines. Perfect for unwinding after a long day or celebrating with friends, each drink is crafted with passion and quality ingredients.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery
  • Bar Dining

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