Portico - Menu

131 Ionia Ave SW (at The Canopy By Hilton Hotel), Grand Rapids, Michigan, USA, 49503, United States

🛍 Full, Wine, American, Bar-Lounge

4.4 💬 181 Reviews

Phone: +16164566200

Address: 131 Ionia Ave SW (at The Canopy By Hilton Hotel), Grand Rapids, Michigan, USA, 49503, United States

City: Grand Rapids

Dishes: 35

Reviews: 181

Website: http://porticograndrapids.com

"My dining experience at this restaurant was absolutely awful. My friend and I arrived promptly for our 7:15 reservation, but our first round of drinks didn't arrive until 7:52. The restaurant was not busy at all, with only four tables occupied and a second server on duty. Throughout the night, we had to repeatedly remind our server of our orders as he often returned to our table empty-handed or just stood there staring at us from a distance. Despite there being only two of us, it felt like our server was completely oblivious to our needs. To top it off, we were informed that this was the restaurant's last night serving dinner, which was not surprising given the poor service we received. The...


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apparently it was her last night? we waited half an hour with a reservation to get service after we get water and nothing. we left and went somewhere else. I guess that's why they had to close.

Reviews

User
User

I checked out the menu at the new restaurant and noticed they had some vegan options, so I decided to try them. I ordered the "craters" bites and latkes, which I haven't seen offered at other places. Both dishes were well-prepared and delicious. I would definitely eat them again.


User
User

I checked out the menu at the new restaurant and noticed they had some vegan options, so I decided to try them out. I ordered the "crab" cakes and latkes, which I hadn't seen at any other restaurants in the area. Both dishes were well executed and tasty. I would definitely eat here again.


User
User

My dining experience at this restaurant was absolutely awful. My friend and I arrived promptly for our 7:15 reservation, but our first round of drinks didn't arrive until 7:52. The restaurant was not busy at all, with only four tables occupied and a second server on duty. Throughout the night, we had to repeatedly remind our server of our orders as he often returned to our table empty-handed or just stood there staring at us from a distance. Despite there being only two of us, it felt like our server was completely oblivious to our needs. To top it off, we were informed that this was the restaurant's last night serving dinner, which was not surprising given the poor service we received. The...

Categories

  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Bar-Lounge Experience a relaxed atmosphere at our Bar-Lounge, where you can unwind with a refreshing selection of cocktails, fine wines, and craft beers, complemented by a variety of delicious small plates and snacks perfect for sharing.

Amenities

  • Amex
  • View
  • Beer
  • Wine

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"we were so on tonight and the restaurant, just to enjoy everything. our waitress was at the beginning good, knowledgeable and timely. To achieve the problem, they have different employees supply the meal times and allegedly the main waiter staff checked back when the meal times are delivered. one of our meals was not what was ordered, and even though we told the waiting staff several times, he left the wrong eating at our table. we waited too long until someone gets the meal until the waitress starts to look at the table while he told my man that he begins to eat his meal. we finally stopped a waiting staff that didn't even wait for our table. he immediately took the meal and we waited again. while my man desperately tried to eat slowly. what caused the friction between us because I thought we were eating together. Finally, our waitress returned, told us that the meals were delivered to the wrong table, although a meal was right. explain that the other meal was prepared, but it will take a little time. you have to ask who has eaten? When the meal(s) were delivered, they brought my men also second meal plate. if we ask ourselves if we want to take it. unfortunately we went to the theater and couldn't eat with us. then the manager was involved and apologised, the waitress apologised and I ate very quickly not really enjoy my meal or this experience. they finished my meal they would have done anyway. will we go back? will we recommend? to both, but not immediately."