"My wife and I were in Alexandria last night (Friday) for a conference this morning. We got to our Airbnb and realized there was no good coffee there (They had Folgers). So being longtime Caribou addicts we Googled nearby stores hoping we could run quick and get some beans for the morning. YAY, they close 8:00. It was 7:48! So we immediately hopped in the car. Immediately! We got there 7:56 and ran in the store and placed our order... At which time we were informed that We close in three minutes . Which to me means we were there BEFORE they close. I ignored the comment, even though I wouldn 't normally. I 'd been driving for several hours and just wanted to get back to our Airbnb. So we got two bags of beans and a drink for myself, my wife got nothing. We asked for the beans to be ground for metal. They were not ground for metal! We got back to our Airbnb with the beans, and realized that we had two half pound bags of coffee. Somehow we lost a pound of coffee. Each bag was half empty! Somehow half of our coffee disappeared. I have pictures of it! I 'm so confused! I get it was close to closing time. I worked restaurants for many years and I remember how it was when people would come in right before closing. However, this was a four minute transaction. I have my Google map history to prove it. We were out of there by 8:01 (I looked)! The worst part of this was, I left a 10% tip on a $36 order to get ripped off. On top of that, my beautiful wife, feeling guilty for inconveniencing the worker, left an additional $5 cash tip (I 'm sure it 's on your video cameras). So, being irritated by that, I did the math... We gave $8.60 in gratuity for FOUR minutes of interaction. That 's $2.15 a MINUTE! That 's $129 an HOUR. That being said, I don 't want anyone fired. We all have our bad days... but this was unacceptable and that 's why I 'm here. Service: Take out Meal type: Other Price per person: $10–20 Service: 1 Atmosphere: 1 Recommended dishes: Caramel High Rise"
