Rowlett
Whataburger

Whataburger

2500 Lakeview Pkwy, 75088, Rowlett, United States

Bbq • Burgers • American • North American


"I normaly go to the firewheel pkwy location but I was so tired of 30-45min wait times in the drive through and then deal with below average to just down right rude customer service. Today at 8:20pm 5/28 I decided to drive just a bit farther to go to this location and I will absolutely be coming back here every time from now on. The wait wasn't to bad 4 cars infront of me took about 10-15 min from ordering to driving away. The customer service was 120% I was acknowledged emidiatly they said hello and asked if I could wait a moment. I do not mind waiting at all if I'm at least asked otherwise I feel ignored and left wondering if anyone even knows if I'm here. The guy on the speaker was so friendly, polite and upbeat it put me in a great mood. When I got to the window I received my food quickly, I realized that I had forgotten to ask for ketchup for my fries. When I tapped on the window and asked he said he already added them to my bag. And yes he had! At the other location it's a 60% chance if I get BBQ sauce for my nuggets or ketchup for my fries even when asking during my order. So having it w.o asking was such a breath of fresh air. When I got home everything was correct all my requests had been followed (no tomato) thank you to the cooks I think that has only been carried through twice at the other location. And all the food was still hot the other location I'm lucky if it's still lukewarm. Wataburger locations comparison aside this has Def one of the best fast food experiences I've had in a long time. I work retail so I come from dealing with my share of horrible customers and I do my best to be understanding of being short handed and having bad days, it crazy how much I have put up with as a customer because I didn't want to be a Karen and never noticed until I was treated so well. Thank you everyone who was working when I came by."

Kiki's Mexican

Kiki's Mexican

3508 Lakeview Pkwy, 75088, Rowlett, United States

Cafés • Steak • Cheese • Mexican


"The first time I had Kiki's delivered it was absolutely delicious! I had steak fajita quesadillas, Guacamole Salad Queso Flameado w/Steak. Everything was fresh, good flavor everything I was looking for in a new Mexican restaurant since I was new tothe area I started off by sampling the simpler things! It was so good, I ordered the exact same thing again tonight. This timeit wasn't bad, but not like it was the first time. They forgit the Guacamole, They forgot the Flour tortillas for the QuesoFlameado w/steak. Last time the Queso did not have Cilantro in it. Thats one reason I liked Kiki's so much the didn't outcilantro in every little thing they served! You either like cilantro or you hate it me I hate the stuff! TThat is the onereason i stay away from a lot of commercial places like On the Border, Chuy's, Chili's, etc. Everything they make has cilantroin it!! Tonight Kiki's put Cilantro in my Queso Flameado! It wasn't just a little either the guac has little in it but you cannot taste it they put a lot in it! It took over the taste of fresh tomato grilled onions w/steak!! All you could taste was Cilantro. I actually pulled 2 large stems/bushes of cilantro out of the melted cheese that still wasn't all of it! Don'tknow if I'll order from them again only because of my dislike of cilantro. I love that items are made fresh, but i also needconsistency with ingredients as I do have have a limited diet with a lot of food that is restricted. Are you or are you notgoing to put cilantro in Queso Flameado????"