"I am not so keen on the changes to the menu, as soon as we find something we live that is unique to Panera, it seems it's gone. My 14 yr old granddaughters steak sandwich was way under cooked, so much so that she didn't want to send it back because it ruined her appetite. We were traveling, and we have a local Panera, so we know what we like. This was probably a one off incident. The restaurant was super clean, as where the restrooms. The front of the store staff was friendly and engaging."