"My husband ordered on the app for pickup so that we could have an easy night of not cooking. We ordered 2 subs, a cheese pizza for our son, orange juice and 2 six-pack of cookies (apparently you cannot mix and match the type of cookies in a 6 or 12 pack so I had to order 2 to get two types of cookies). I drove down to pick up the order.When I arrived I told them I was there to pick up an order and gave the name. I was the only customer in the store. There were two young ladies behind the counter working. One of them said something about being out of something which I thought was the pizza. I asked her to repeat it and explained that I read lips and cannot hear. She said it again, but was still not clear and not looking at me. I called my husband on FaceTime so that he could figure out what she was telling me. After she said it to him, he determined that they were out of cookies. I told him I think they are also out of pizza which we finally figured out was correct through no help from the employees.They refunded me for the pizza and cookies and I picked up the subs and OJ but I felt like I was bothering them actually.The subs were good. I ended up cooking something for my son, which is what we were trying to avoid in the first place lol."