Pontillo's Pizzeria

1822 Monroe Ave, Rochester, United States

🛍 Pizza, Pickup, American, Pizzeria

4.4 💬 1163 Reviews

Phone: +15852445800

Address: 1822 Monroe Ave, Rochester, United States

City: Rochester

Dishes: 24

Reviews: 1163

Website: http://pontillospizza.com/location/brighton-2/

"While in town, we placed an online order for delivery which never arrived. However, after contacting the business the next day, they promptly rectified the situation and provided us with a refund. We had a great experience with their customer service, despite the issue of our order not arriving."


Address

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Adalberto Adalberto

While in town, we placed an online order for delivery which never arrived. However, after contacting the business the next day, they promptly rectified the situation and provided us with a refund. We had a great experience with their customer service, despite the issue of our order not arriving.

Menu - 24 options

All prices are estimates.

Rochester

Rochester

Rochester, NY, is known for its cultural festivals and lively arts scene. A local food staple is the "Garbage Plate," a hearty dish with meat, home fries, macaroni salad, and hot sauce.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pickup Quick and convenient, our Pickup category offers delicious meals prepared with care and ready to go. Perfect for busy days or a cozy meal at home, enjoy a variety of dishes that suit any taste and preference.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Pizzeria Enjoy freshly baked pizzas with crispy crusts, savory sauces, and a variety of delicious toppings. Our pizzeria offers a wide range of traditional and gourmet options to satisfy all your cravings.

Amenities

  • Takeout

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"Unfortunately, this is the third time in a row I ordered here to take out, and it was either not very good in taste/quality or something was wrong with my order. Last night I ordered the Taro bubble tea from their vegan menu and the Panang Tofu-Curry (cudos to them for leaving the tofu unsatisfied as I wished), but the main reason I order here is because of the bubble tea BUT when I started drinking, I realized that it absolutely NO Boba in it, only ice cream. I called to let them know, and the girl that answered was very strange about the phone and said oh ok, I'm sorry while half giggling. After a few unpleasant seconds she was 't offered a refund or new tea, so I asked for a refund and was grateful it was granted. I think the girl I talked to on the phone was also behind the counter when I went in to pick up the order, and if I'm right, I know she's not a new employee. The time before, which would have been in April/May of 2020, I ordered fresh vegetable spring rolls and Pho and the veggies in the spring rolls were slim and visible bad and should not have been served. The third instance (Nov/Dez 2019) I had ordered the mixed vegetables with tofu soup and a hot and sour soup that they could say that they could make vegan and both had broth that was watery and not on any taste and there was hardly any veggies or tofu in both soups. I ordered here last night because I wanted to give them a chance after the fresh Veggie roll incident. I know that many companies are overwhelmed and struggling and have been for the last year, and I suspect that maybe they really thought that the veggies looked good while I quickly tried to do orders and/or tried to avoid waste because this was right when COVID started to rise, but unfortunately I must say that I order from here again."